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- Tasks: Assist customers with inquiries and provide top-notch service daily.
- Company: Join a dynamic team in Barnstaple focused on customer satisfaction.
- Benefits: Enjoy a competitive salary, permanent contract, and supportive work environment.
- Why this job: Be part of a collaborative culture that values teamwork and resilience.
- Qualifications: No specific experience required, just a passion for helping others.
- Other info: 37 hours per week with opportunities for growth and development.
The predicted salary is between 24162 - 28170 £ per year.
Location: Barnstaple
Salary: £24,162 - £28,170 per annum
Contract: Permanent
Hours: 37 hours per week
Are you a team player and love working alongside colleagues throughout the business to deliver a first-class service to customers?
Are you a whizz at computers and can get up to speed on a variety of computer systems in no time?
Are you resilient and can keep a cool head under pressure?
Customer Service Adviser employer: NDH ltd
Contact Detail:
NDH ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Adviser
✨Tip Number 1
Familiarise yourself with our company values and customer service philosophy. Understanding what we stand for will help you align your answers during the interview and demonstrate that you're a great fit for our team.
✨Tip Number 2
Brush up on your computer skills, especially with common customer service software. Being able to showcase your tech-savviness can set you apart from other candidates and show us that you can hit the ground running.
✨Tip Number 3
Prepare examples of how you've handled difficult customer situations in the past. We value resilience and problem-solving skills, so having specific stories ready will help you illustrate your capabilities effectively.
✨Tip Number 4
Research common customer service scenarios and think about how you would respond. This will not only prepare you for potential interview questions but also show us that you're proactive and genuinely interested in the role.
We think you need these skills to ace Customer Service Adviser
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Service Adviser position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous customer service roles or experiences that demonstrate your ability to work in a team and handle customer queries effectively. Use specific examples to showcase your skills.
Showcase Your Computer Skills: Since the role requires proficiency in various computer systems, mention any relevant software or tools you are familiar with. If you have certifications or training in customer service software, be sure to include those.
Craft a Strong Cover Letter: Write a compelling cover letter that not only introduces yourself but also explains why you are passionate about the role and how you can contribute to delivering first-class service. Make it personal and engaging to stand out.
How to prepare for a job interview at NDH ltd
✨Show Your Team Spirit
As a Customer Service Adviser, teamwork is crucial. Be prepared to share examples of how you've successfully collaborated with colleagues in the past. Highlight your ability to communicate effectively and support your team in delivering excellent customer service.
✨Demonstrate Your Tech Savvy
Since the role requires proficiency with various computer systems, be ready to discuss your experience with technology. Mention specific software or tools you've used and how quickly you adapted to new systems in previous roles.
✨Stay Calm Under Pressure
Customer service can be challenging, so it's important to showcase your resilience. Prepare to discuss situations where you've handled difficult customers or stressful scenarios while maintaining professionalism and composure.
✨Research the Company
Familiarise yourself with the company's values and mission. This will not only help you understand their customer service philosophy but also allow you to tailor your answers to align with what they stand for during the interview.
