Digital Communications Assistant

Digital Communications Assistant

Full-Time 27845 £ / year Hybrid
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At a Glance

  • Tasks: Create engaging digital content and support awareness campaigns for domestic abuse services.
  • Company: Join North Devon Against Domestic Abuse, a diverse and inclusive organisation.
  • Benefits: Enjoy 25 days annual leave, flexible hours, and opportunities for professional growth.
  • Other info: Flexible hybrid working environment with a supportive team.
  • Why this job: Make a real difference in your community while developing your digital communication skills.
  • Qualifications: Strong communication skills and a passion for social justice.
  • Digital
  • Communications
  • Assistant

Contract: Permanent Grade/Salary: £27,024-£28,666 (pro rata) Working hours: 7-10 hours per week Work location: North Devon Outreach Centre/Exeter/Hybrid

Benefits: 25 days annual leave a year (pro rata), rising by 1 day a year until 5 years’ service – maximum 30 days (pro rata) plus bank holidays.

North Devon Against Domestic Abuse is committed to equity and diversity and strongly encourages applicants with a disability, from ethnically diverse backgrounds and the LGBT community, as these groups are currently under-represented in our organisation.

Job Summary

The Digital Communications Assistant will help NDADA and the Devon Domestic Abuse Alliance raise awareness of domestic abuse and the support available across Devon.

They will create and schedule social media content, update websites, produce newsletters, manage mailing lists, design digital and printed resources, and support awareness campaigns and community engagement activities.

The postholder will work with NDADA teams and Alliance partners to gather information, turn it into clear and accessible communications, and promote services including Gateway, IDVA, DASW, counselling, courses, volunteering, partner services and fundraising.

The role will support both external communications with the public, partners and stakeholders, and internal communications that keep staff, volunteers and partners informed and connected

The role will also support website improvements, digital projects and the introduction of new tools and technologies that improve communication, service delivery and organisational efficiency.

Working alongside the Central Access and Business Development Manager, the postholder will help turn ideas into practical resources, systems and projects that benefit staff, partners and the people who use our services

  • Main Responsibilities Communications, Marketing and Engagement
  • Create, schedule and maintain content for social media, websites, newsletters, campaigns, case studies, printed materials and other communications, ensuring information is clear, accurate, accessible and engaging.
  • Support awareness campaigns, fundraising activities, events and community engagement initiatives by preparing communications, resources and promotional materials.
  • Promote NDADA and DDAA services through accessible, trauma-informed and consistent communications, supporting the development of brand identity, marketing materials and communication resources

Digital Platforms and Content Development • Maintain and update website content, ensuring information is accurate, accessible and up to date.

  • Create and update digital resources for staff, partners and service users using approved platforms and software.
  • Use digital tools, including Microsoft 365, Canva, Share Point, Teams and approved AI tools, to support communication, engagement and day-to-day administration.
  • Monitor online content and communications channels through analytics tools, making routine updates and highlighting issues or improvements where appropriate.
  • Support the identification, testing and implementation of approved digital tools and emerging technologies that improve communication, engagement, efficiency and service delivery.
  • Ensure digital systems, records and information are managed in accordance with organisational policies, safeguarding requirements, confidentiality standards, information governance principles, UK GDPR and Data Protection legislation.
  • Partnership Working and Organisational Support
  • Work collaboratively with NDADA colleagues, DDAA partners, volunteers and stakeholders, supporting communication, information sharing and the effective delivery of services, projects and organisational activities
  • Assist with fundraising, volunteering, events, service development and other organisational activities, including preparing resources, maintaining records and supporting engagement activities where required.
  • Attend meetings, training and events as required, taking notes and supporting follow-up actions where appropriate.
  • Maintain confidentiality and work in accordance with safeguarding, data protection, equality and organisational policies and procedures.
  • Undertake other reasonable duties consistent with the purpose and level of the role

To Apply If you feel you are a suitable candidate and would like to work for North Devon Against Domestic Abuse, please do not hesitate to apply

Digital Communications Assistant employer: NDADA

North Devon Against Domestic Abuse is an exceptional employer, offering a supportive and inclusive work culture that prioritises equity and diversity. With opportunities for professional growth within a dedicated team, employees can make a meaningful impact in the lives of victims of domestic abuse while enjoying the flexibility of hybrid working arrangements in the beautiful locations of Exeter and Barnstaple.

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Contact Details:

NDADA Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Digital Communications Assistant

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We think you need these skills to ace Digital Communications Assistant

Social Media Management
Content Creation
Website Maintenance
Digital Resource Development
Communication Skills
Marketing Skills
Analytical Skills

Some tips for your application 🫡

Show Off Your Passion for Learning:When applying for a role in digital learning and education at NDADA, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.

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How to prepare for a job interview at NDADA

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Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that NDADA might use. Understanding these will give you an edge and show you’re ready to jump in from day one!

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