SAM Manager

The Software Asset Management (SAM) Manager is responsible for the day-to-day execution, governance and continual improvement of the Software Asset Management process and is accountable for ensuring its effectiveness and efficiency across Sellafield Ltd.

Reporting to the SACM Lead, the role leads Software Asset Management activities within the SACM function and acts as a key liaison between Commercial, Procurement, Applications, End User Computing (EUC), Infrastructure, Cloud, Request, Architecture and Cyber Security & Information Assurance teams, together with the Software Asset Management managed service supplier.

The role is responsible for ensuring Sellafield Ltd effectively governs the acquisition, deployment, utilisation, optimisation, maintenance and retirement of software assets, while maintaining compliance with licensing, contractual and organisational requirements.

Working closely with stakeholders and suppliers, the SAM Manager provides governance, assurance, reporting and insight to support informed decision making, effective risk management and continual service improvement across the software asset lifecycle.

The SAM Manager supports the SACM Lead in promoting and embedding effective Software Asset Management practices across the organisation, helping to shape the future direction and maturity of the SAM capability, and works collaboratively with Hardware Asset Management, Configuration Management and other Service Management disciplines to deliver an integrated SACM capability.

Principal Accountabilities

• Support the overall SACM Strategy.
• Delivery of the end-to-end SAM process.
• Governance of the Supply Chain (in particular the Software Asset Management IT Supplier) to ensure that Sellafield Ltd effectively manages its purchase, deployment, maintenance, utilisation, and disposal of software applications, supported by the following services:
• Compliance tooling
• PoE compliance service, including PoE interpretation and usage data collection
• Compliance reporting (e.g. instance count, usage, risks)
• License advisory (renewals, efficiency, etc)
• Provide Software Contract assurance.
• Accountable for the accuracy of software records within SAM toolset.
• Review and analyse SAM SLA/KPI reports and software licence compliance reporting from the Asset Management IT Supplier.
• Responsible for the accuracy of software asset information within the supply chain. provided licensing toolset.
• Responsible for SAM SLAs and KPIs, including license compliance (with dependencies on accurate and timely Proof of Entitlement data from Commercial/Procurement).
• Assure the interactions between SL Commercial/Procurement and the Software Asset Management IT Supplier, particularly the transfer and updating of Proof of Entitlement (PoE).
• Support SL Commercial/Procurement with software procurement and contract tendering.
• Escalate software usage and compliance risks.
• Identify opportunities for the more efficient use of software across the SL estate, along with improvements to the SAM process, working with Continuous Service Improvement.
• Provide SAM reporting and insight to relevant stakeholders, including summaries of compliance, audit results and suggestions for improvement.
• Provide coaching, mentoring and support to SAM Analyst(s).
• Champion the importance of Software Asset Management within SACM and be an advocate for Software Asset Management.
• Maintain a working knowledge of the latest SAM standards within the industry.
• Manage the SAM process with delegated authority from the SACM Lead.
• To advise both ICT colleagues and Suppliers on SAM strategy and priorities.
• Represent SAM at governance meetings
• Maintain SLAs/KPIs for SAM.
• Deputise for the SACM Lead, as required.

Knowledge & Experience

• Subject Matter Expert in Software Asset Management (SAM), with experience managing software assets throughout their lifecycle.
• Significant experience leading or assuring a Software Asset Management service within a complex enterprise environment.
• Experience developing and driving strategic improvements to Software Asset Management capabilities, processes or services within a complex organisation.
• Strong knowledge of software licensing, compliance, optimisation and software asset governance.
• Significant experience using enterprise Software Asset Management tooling, including Flexera, and leveraging data from related platforms such as ServiceNow, Microsoft Intune, SCCM and Active Directory.
• Strong understanding of software licensing across end user, server, virtualised, SaaS and cloud environments.
• Experience of software licensing, optimisation and compliance management for cloud based and subscription services, including Microsoft 365 and Azure.
• Experience working with large and complex software estates, including end user computing, infrastructure, databases, virtualisation and cloud services.
• Knowledge of major software publisher licensing models, including Microsoft and other enterprise software vendors such as Oracle, VMware/Broadcom, SAP and Adobe.
• Experience managing suppliers and service providers within a multi-supplier or SIAM environment.
• Experience driving service improvement initiatives and improving process maturity.
• Strong stakeholder management and influencing skills, including experience engaging with senior stakeholders and shaping strategic decisions.
• Excellent communication, analytical and decision-making skills.
• Experience producing and presenting management information, compliance reporting and actionable insights.
• Highly computer literate, including strong working knowledge of Microsoft 365 applications and collaboration platforms.
• Knowledge of Software Asset Management standards and best practice frameworks, including ISO/IEC 19770-1.
• Experience managing software publisher audits and licence compliance reviews.
• Knowledge of related disciplines including Change Management, Configuration Management, Release Management, Agile and DevOps.
• ITIL v3 or ITIL 4 Foundation certification.
• Additional ITIL qualifications.
• Project Management skills and qualifications (e.g. PRINCE2, APM or equivalent).
• Experience contributing to organisational audits, governance reviews or regulatory assurance activities.

Additional Information

• Open VN
• Number of Vacancies: 1
• Contact/s: Daniel Pattinson

ASW’s may have the right to apply for internal Sellafield Ltd vacancies. Please note if you are an Agency Supplied Worker you are required to attach evidence of all qualifications obtained to support your application. We require a minimum of A*-C (9-4) GCSE in English Language, Maths & Science/IT or equivalent / higher qualification.

Contracted Supply Workers (CSWs) are not eligible to apply to internal vacancies. CSWs are welcome to apply to external vacancies advertised on our external vacancies board.

Behavioural

• 1. Problem Solving
• 2. Commitment to Standards
• 3. Holding Self and Others to Account
• 4. Commitment to the Business

Technical

• 1. Exploitation of information strategy and technology to support the business
• 2. Driving and facilitating change – 37.6

Please see link to the competency framework for further information:
https://slportal.ssa-intra.net/pub/SC001/00027/Competency%20Framework/Forms/AllItems.aspx

Sellafield Ltd are recognised as a Disability Confident Employer (Level 3).

Please ensure that you save a copy of this advert for future reference if you make an application for this role.

The closing date for this vacancy is 2nd November 2026.

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