NCR Voyix is seeking a proactive Senior Problem Analyst/Manager for an on-site London position. You will drive end-to-end Problem Management, coordinate PIRs, and collaborate with technical teams, service owners, vendors, and business stakeholders to reduce service disruption and improve stability.
Strong communication and facilitation skills are essential for presenting findings to senior leadership. Responsibilities include managing the Problem lifecycle, trend analysis, maintaining the KEDB,
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Senior IT Problem Manager: Root Cause & Service Improvement | London employer: NCR Voyix
NCR Voyix Bath is an exceptional employer that values its employees by fostering a dynamic work culture where innovation and collaboration thrive. With a focus on employee growth, we offer extensive training and development opportunities, ensuring that our team members are equipped to excel in their roles while enjoying the benefits of a hybrid work environment. Join us in Bath, where you can make a meaningful impact in the retail and dining sectors while being part of a supportive and diverse team.
