At a Glance
- Tasks: Lead strategic accounts and drive revenue growth in the QSR sector.
- Company: Join NCR Voyix, a global leader in unified commerce for shopping and dining.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Dynamic work environment with a commitment to diversity and inclusion.
- Why this job: Make an impact by managing high-value accounts and shaping customer experiences.
- Qualifications: 10+ years in account management with strong relationship-building skills.
The predicted salary is between 60000 - 80000 £ per year.
Overview
NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.
Location: London, UK
Responsibilities
- Strategic Account Leadership
- Own and manage a high-value strategic QSR account, ensuring long-term partnership success
- Develop and execute account strategies aligned with customer business goals
- Serve as the primary senior point of contact, building trusted executive-level relationships
- Revenue Growth & Business Development
- Drive revenue expansion through upselling, cross-selling, and new solution adoption
- Identify growth opportunities and lead commercial negotiations and contract renewals
- Maintain accurate forecasting and pipeline management
- Customer Relationship Management
- Build strong relationships across multiple stakeholders, including C-level executives
- Ensure high customer satisfaction, retention, and advocacy
- Proactively manage risks, escalations, and complex stakeholder dynamics
- Cross-Functional Collaboration
- Partner with internal teams (Customer Operational Leads, Support, Operations) to deliver integrated solutions
- Advocate for customer needs internally to influence product roadmap and service delivery
- Lead account governance, including regular business reviews and performance tracking
- Industry & Market Expertise
- Leverage deep understanding of the QSR ecosystem, including digital transformation, POS, payments, and customer experience trends
- Provide insights and strategic guidance to customers based on market trends
Qualifications & Experience
- Minimum 10 years of experience in account management, key account management, or enterprise sales
- Proven experience managing large, complex, multi-stakeholder accounts
- Strong background in QSR hospitality or adjacent industries
- Demonstrated success in driving revenue growth and managing P&L responsibility
- Experience working with enterprise-level clients and long sales cycles
Skills & Competencies
- Exceptional relationship-building and stakeholder management skills
- Strong strategic thinking and problem-solving ability
- Excellent negotiation and commercial acumen
- Ability to manage complex projects and competing priorities
- Outstanding communication and presentation skills
Education
- Bachelor’s degree required; MBA or equivalent preferred
- Proficiency in French, Spanish, or German preferred
EEO Statement
Integrated into our shared values is NCR Voyix’s commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.
Senior Account Manager employer: NCR Voyix
NCR Voyix Corporation is an exceptional employer that fosters a dynamic and inclusive work culture, empowering employees to thrive in their careers. With a strong focus on professional development and collaboration, particularly in the vibrant city of London, employees benefit from strategic account leadership opportunities and the chance to work with industry-leading clients. The company's commitment to diversity and equal opportunity ensures that every team member is valued and supported in their journey towards success.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to current employees at NCR Voyix. Building relationships can open doors that a CV just can’t.
✨Tip Number 2
Prepare for those interviews! Research NCR Voyix inside out—know their products, values, and recent news. Tailor your answers to show how your experience aligns with their goals, especially in QSR and account management.
✨Tip Number 3
Showcase your success stories! Be ready to discuss specific examples of how you’ve driven revenue growth or managed complex accounts. Use metrics to back up your claims; numbers speak volumes in this game!
✨Tip Number 4
Don’t forget to follow up! After interviews, send a quick thank-you note to express your appreciation. It’s a great way to keep your name fresh in their minds and shows you’re genuinely interested in the role.
We think you need these skills to ace Senior Account Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Account Manager role. Highlight your experience in account management and any relevant achievements that align with the responsibilities mentioned in the job description.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this role. Use it to showcase your strategic thinking and relationship-building skills, and don’t forget to mention your understanding of the QSR ecosystem!
Showcase Your Achievements:When detailing your experience, focus on specific achievements that demonstrate your ability to drive revenue growth and manage complex accounts. Numbers speak volumes, so include metrics where possible!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensure it gets the attention it deserves!
How to prepare for a job interview at NCR Voyix
✨Know Your Account Inside Out
Before the interview, dive deep into the specific QSR account you'll be managing. Understand their business goals, challenges, and recent developments. This will help you demonstrate your strategic thinking and show that you're ready to build a strong partnership.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've successfully built relationships with C-level executives in the past. Highlight your ability to manage complex stakeholder dynamics and ensure customer satisfaction. This is crucial for a Senior Account Manager role.
✨Demonstrate Revenue Growth Strategies
Be ready to discuss specific strategies you've implemented to drive revenue growth in previous roles. Whether it's upselling, cross-selling, or adopting new solutions, having concrete examples will showcase your commercial acumen and negotiation skills.
✨Stay Updated on Industry Trends
Familiarise yourself with the latest trends in the QSR ecosystem, especially around digital transformation and customer experience. Being able to provide insights based on market trends will position you as a knowledgeable partner who can guide clients effectively.
