At a Glance
- Tasks: Lead onsite operations for a key QSR customer and ensure top-notch service delivery.
- Company: Join NCR Voyix, a leader in tech solutions, based in vibrant London.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Other info: Exciting role with opportunities to present to executives and enhance customer satisfaction.
- Why this job: Make a real impact by driving service excellence and leading cross-functional teams.
- Qualifications: 7-10 years in service delivery, strong ITSM knowledge, and leadership skills.
The predicted salary is between 60000 - 80000 £ per year.
NCR Voyix in London seeks a Service Delivery Manager to act as the onsite operational lead for a strategic QSR customer at East Finchley. You will ensure delivery excellence, manage SLAs, and coordinate cross-functional teams across Service Desk, Engineering, and Supplier Management to meet contractual commitments.
This role requires:
- 7–10 years in service delivery or related fields
- Strong ITSM knowledge
- Proven ability to drive improvements
- Ability to present to executives
- Ability to retain the customer
Onsite Service Delivery Lead for QSR Operations employer: NCR Voyix
NCR Voyix is an exceptional employer that fosters a collaborative and innovative work culture in the heart of London. With a strong emphasis on employee growth, we offer ample opportunities for professional development and advancement, ensuring that our team members thrive in their careers. Our commitment to work-life balance and a supportive environment makes us an attractive choice for those seeking meaningful and rewarding employment in the legal field.
