Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Drive sales and build relationships in the retail sector with innovative solutions.
- Company: Join NCR Voyix, a global leader in digital commerce solutions.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Dynamic work environment with a commitment to diversity and inclusion.
- Why this job: Make an impact in the retail industry while developing your career.
- Qualifications: 10+ years of sales experience and strong relationship management skills.
The predicted salary is between 60000 - 80000 £ per year.
About NCR VOYIX
NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.
Role Summary:
In this exciting role, you will be responsible for account and opportunity planning to maintain and grow accounts within your assigned territory. The main focus is to develop profitable sales of NCR’s Retail portfolio into retail customers including our full solutions encompassing hardware and software, professional services and managed services. In addition to a sales target, your main performance metrics are to manage and develop your accounts ensuring the highest level of customer service and support to NCR’s Retail customers in the UK. This role requires strong relationship management, sales support and account development and management skills in order to achieve your targets and a high level of customer satisfaction.
Key areas of responsibility:
- Understand the retail industry (including competitor landscape) and articulate the business value of NCR’s Retail solution portfolio to our customers.
- Capturing and updating opportunities for the sales funnel. Manage the sales funnel opportunities from pipeline to closure.
- Maintaining and building strong relationships with customers to increase customer satisfaction and account profitability.
- Matching customer business objectives with NCR self-service solutions that deliver value to the end customers. Work to build a business case with the customer and internally.
- Developing strategic account plans, customer opportunity plans and presenting high quality, professional presentation and proposal materials.
- Responsible for customer relationships ensuring that all customer requirements are identified and met driving volume and growth into these user accounts.
- Key liaison between the customer, sales support teams, the factory, product management and other internal resources.
- Responsible for any prospect opportunity within their assigned account base.
- Schedule and conduct regular customer meetings to discuss customer-specific issues, review performance and value, ongoing projects and rollouts, and to position new solutions.
- Continually fill the pipeline with qualified opportunities and execute winning sales campaigns to deliver quarter on quarter growth from those opportunities. Manage your opportunity funnel accordingly.
- Obtain customer or industry information that assists in responding to customer's needs and requirements.
- Capitalize on industry knowledge and customer contacts to uncover future business opportunities.
- Respond to competitive threats to maximize NCR’s customer retention rate.
- Understand the formal and informal decision-making process within each of the accounts and drive regular cadence/governance accordingly.
Basic Qualifications:
- Bachelor’s degree in Engineering, Business or Commerce (MBA preferred).
- 10+ years of proven sales experience.
- Experience in the Retail industry.
- Experience in selling solutions – infrastructure & software applications are highly advantageous.
- Proven sales success in attaining quota objectives.
- Proven success in managing account relationships.
- Ability to develop senior level business relationships with customers.
- Demonstrated performance and ability to sell value through a Consultative Selling approach.
Account Director (II) employer: NCR Voyix
Contact Detail:
NCR Voyix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Director (II)
✨Tip Number 1
Get to know the company inside out! Research NCR Voyix's products and services, especially in the retail sector. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to account management and sales strategies. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email reiterating your interest in the role can keep you top of mind. Plus, it shows your enthusiasm and professionalism.
We think you need these skills to ace Account Director (II)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Director role. Highlight your experience in the retail industry and any relevant sales achievements. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the retail sector and how you can contribute to NCR Voyix. Keep it engaging and professional, and don’t forget to mention specific examples from your past experiences.
Showcase Your Relationship Management Skills: Since this role involves building strong customer relationships, make sure to highlight your experience in managing accounts and developing client relationships. We love seeing how you've successfully navigated similar situations in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, it shows you’re serious about joining the NCR Voyix team!
How to prepare for a job interview at NCR Voyix
✨Know Your Stuff
Before the interview, dive deep into NCR Voyix's retail solutions and understand their unique selling points. Familiarise yourself with the competitive landscape and be ready to discuss how NCR's offerings can meet customer needs.
✨Showcase Your Sales Skills
Prepare to share specific examples of your past sales successes, especially in the retail industry. Highlight your consultative selling approach and how you've built strong relationships with clients to drive account growth.
✨Ask Insightful Questions
During the interview, ask questions that demonstrate your understanding of the retail sector and NCR's position within it. Inquire about their future strategies and how you can contribute to achieving their goals.
✨Be a Team Player
Emphasise your ability to collaborate with various teams, from sales support to product management. Show that you understand the importance of internal communication in driving customer satisfaction and achieving sales targets.