- Diagnose faults and perform repair or replacement of ATM modules on-site
- Install, maintain, and repair equipment within an assigned territory/region
- Take ownership of customer issues or incidents, ensuring satisfaction and compliance with Service Level Agreements
- Role may involve prolonged travel, lifting and carrying toolkits/parts of varying weights, and bending, squatting, walking, standing, or sitting for extended periods
- Full training and equipment provided. Company vehicle available for personal use (fuel card included; BIK and mileage usage fee per mile apply)
Valid Full UK manual driving license - Strong local geographical knowledge
- Experience in break/fix, IT, computer/mechanical repair
- Basic computer hardware and software knowledge
- Experience with Windows operating systems
- Experience in general PC hardware and software maintenance
- High level of mechanical/electrical aptitude
- PIA licences desirable, but if you don't hold one, it will be provided
- Excellent interpersonal skills and customer facing relationship skills
- Ability to work independently with minimal supervision, strong problem-solving skills, quick learner, and capable of performing well under pressure, Previous Field Based experience
Join a Global Leader in Financial Technology - Become a Customer Engineer at NCR Atleos!
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Customer Engineer in Lincoln employer: NCR Ltd.
NCR Atleos is an exceptional employer located in Birmingham, offering a competitive salary and a comprehensive benefits package that includes paid overtime, enhanced maternity and paternity pay, and private medical cover. The company fosters a supportive work culture with a strong emphasis on employee growth through fully funded training and career progression opportunities, making it an ideal place for those seeking meaningful and rewarding employment as a Cash in Transit Officer.
