Senior Field HR Specialist in London

NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes.

NCR Voyix is seeking a dedicated and experienced Employee and Labor Relations professional to join our team in London, and support the UK&I, EMEA region. The Senior Employee and Labor Relations Specialist is responsible for implementing and enhancing employee relations and labor relations policies and procedures that drive business results. They serve as a liaison between the HR department and the business side of the company, providing guidance on labor policies, performance management, employee relations, and organizational change initiatives. This role involves coaching managers on effective practices and ensuring compliance with labor regulations.

Position Summary:

• Collaborate with leaders and managers to implement employee and labor relations policies that support business objectives.
• Provide professional advice on labor matters to leaders and managers.
• Facilitate performance management processes and support organizational change initiatives.
• Ensure compliance with labor regulations and company policies.
• Monitor and measure existing labor relations procedures and policies.
• Coach managers on effective practices.
• Lead and manage employee relations programs, ensuring alignment with company policies and UK&I labour regulations.
• Conduct thorough investigations into employee complaints and grievances, providing fair and timely resolutions.
• Maintain accurate records of employee relations cases and prepare reports for senior management.
• Experience working in a union environment.
• Handle escalated issues within HR Shared Services that cannot be resolved by HR Representatives, providing overall HR support to employees and managers.

Basic Qualifications:

• Bachelor’s degree in human resources management, Business Administration, or a related field.
• Minimum of 3 years of experience in employee and labor relations or a similar HR role.
• In-depth knowledge of UK&I labor laws and regulations.
• Strong conflict resolution and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to handle sensitive and confidential information with discretion.
• Proficiency in HR software and data analysis tools.

Preferred Qualifications:

• Certified Human Resources Professional (CHRP) designation preferred.

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement:

Integrated into our shared values is NCR Voyix’s commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to excel.