At a Glance
- Tasks: Lead digital transformation projects and drive innovation across our organisation.
- Company: Join NCR Voyix, a global leader in unified commerce with a vibrant culture.
- Benefits: Enjoy competitive salary, career growth, and the chance to work with cutting-edge technology.
- Other info: Be part of a diverse team committed to innovation and continuous improvement.
- Why this job: Make a real impact by transforming businesses and enhancing customer experiences.
- Qualifications: 5+ years in digital transformation and strong project management skills required.
The predicted salary is between 60750 - 74250 £ per year.
About NCR VOYIX NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining.
Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes.
NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.
Title: Digital Transformation Manager
About the Role
We are seeking a highly skilled and experienced Digital Transformation Manager to oversee and drive the successful implementation of digital transformation initiatives across our organization.
In this role, you will turn business priorities into a clear, sequenced roadmap, deliver change that people actually adopt, and prove its value through measurable outcomes.
The ideal candidate will have a strong background in project management, technology integration, and change management, with a proven track record of leading complex digital projects across enterprise platforms, data, automation, and AI.
- What Success Looks Like
- First 90 days: Build relationships with key stakeholders, assess the current transformation portfolio, and agree a prioritized roadmap with clear business cases.
- First 6 months: Put in place consistent delivery governance, status reporting, and benefits tracking, and deliver early wins that show tangible value.
- First 12 months: Deliver key initiatives on time and within budget, with measurable gains in efficiency, customer experience, and user adoption.
Key Responsibilities
- Lead the planning, execution, and delivery of digital transformation projects from business case through to go-live and handover to operations.
- Collaborate with cross-functional teams to identify and prioritize digital initiatives based on business value, effort, risk, and readiness.
- Develop and manage project timelines, and resource plans, and work directly with customers as needed to communicate status.
- Ensure alignment of digital transformation initiatives with business goals and objectives.
- Define success measures and KPIs for each initiative, and track benefits after go-live to confirm value is realized.
- Oversee the integration of new technologies and systems into existing processes, working closely with architecture, security, and data teams.
- Identify opportunities to apply automation, analytics, and AI to simplify processes and improve customer and employee experience.
- Establish clear delivery governance, including steering committees, RACI, decision logs, and stage gates.
- Monitor project progress and performance, providing regular updates to stakeholders and executive sponsors.
- Identify and mitigate risks, issues, and dependencies associated with digital transformation projects.
- Manage relationships with technology vendors and implementation partners, holding them to agreed scope, quality, and timelines.
- Lead change management activities, including stakeholder analysis, communications, readiness assessments, and adoption tracking.
- Plan go-live, hypercare, and transition to run teams so new solutions are stable and fully supported.
- Foster a culture of innovation and continuous improvement within the organization.
- Provide training and support to employees on new digital tools and processes.
- Ensure solutions meet data protection (UK GDPR), information security, and compliance requirements.
- Stay up-to-date with industry trends and best practices in digital transformation.
Qualifications – Essential
- Bachelor’s degree in Information Technology, Business Administration, or a related field, or equivalent professional experience.
- 5+ years of experience in digital transformation, or a related role, including leading cross-functional programmes end to end.
- Strong understanding of digital technologies and their application in business.
- Strong understanding of enterprise technologies (Service Now, Oracle, GCP, Azure).
- Excellent leadership, communication, and interpersonal skills, with the confidence to influence senior stakeholders and customers.
- Proven ability to manage multiple projects and priorities simultaneously.
- Experience with change management and driving organizational change.
- Proficiency in project management tools and software (e. g., Jira, Service Now SPM, MS Project, or similar) and in both Agile and Waterfall delivery methods.
- Experience managing project budgets and building business cases.
- Strong analytical and problem-solving skills, with the ability to use data to support decisions.
Qualifications – Desirable
- Master’s degree in a relevant field.
- Project, programme, or change certifications such as PMP, PRINCE2, MSP, APMG Change Management, or Prosci.
- Agile or service management certifications such as SAFe, Scrum, or ITIL 4.
- Platform certifications in Service Now, Oracle Cloud, Google Cloud, or Microsoft Azure.
- Hands-on experience delivering automation, AI, or data and analytics initiatives.
- Experience in a customer-facing or services environment.
Offers of employment are conditional upon passage of screening criteria applicable to the job
EEO Statement
Integrated into our shared values is NCR Voyix's commitment to equal employment opportunity.
All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.
NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.
We believe in understanding and respecting differences among all people.
Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list.
Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility.
NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes "When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix. com email domain."
Help us run the world's top brands.
At NCR Voyix, we specialize in turning routine transactions into meaningful connections.
With a rich history of innovation, we've been at the forefront of problem-solving through technology.
Operating globally in over 30 countries, we lead in Retail, Restaurant, Digital banking, and Payments.
Our solutions optimize banking operations, streamline restaurant services, enhance retail interactions, and foster trust through secure payment systems.
We take pride in our strong culture and a history of providing robust career paths.
Come work for a leading technology company where you can grow your career.
Join us and be part of revolutionizing transactions across these pivotal industries.
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Digital Transformation Manager in London employer: NCR Corporation
NCR Voyix is an exceptional employer that values innovation and teamwork, providing a dynamic work environment at our East Finchley location. Employees benefit from comprehensive training programs, opportunities for career advancement, and a culture that encourages collaboration and continuous improvement. Join us to be part of a forward-thinking company that prioritises employee growth and satisfaction while delivering top-notch service to our restaurant clients.
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We think this is how you could land Digital Transformation Manager in London
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We think you need these skills to ace Digital Transformation Manager in London
Some tips for your application 🫡
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✨Master the Case Study Game
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As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
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