At a Glance
- Tasks: Lead teams to enhance customer experience and drive operational excellence.
- Company: NCR Voyix Corporation, a leader in customer service solutions.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Other info: Join a forward-thinking company focused on customer excellence.
- Why this job: Make a real impact by building strong customer partnerships and driving revenue growth.
- Qualifications: Experience in team leadership and knowledge of ITIL/Agile methodologies.
The predicted salary is between 50000 - 65000 Β£ per year.
NCR Voyix Corporation in Nottingham, UK, seeks a Client Operations Lead to build strong customer partnerships and drive operational excellence in service delivery.
This role requires leading teams, managing escalations, and continuously enhancing customer experience.
The COL will partner with Sales to develop solutions, drive revenue growth, and own end-to-end customer outcomes, KPIs, and cost-to-serve objectives.
ITIL/Agile expertise is preferred. #J-18808-Ljbffr
Client Operations Leader β Growth & Customer Excellence employer: NCR Corporation
NCR Corporation is an exceptional employer, offering a vibrant work culture in Nottingham that prioritises employee growth and development. With a strong emphasis on collaboration and innovation, employees are empowered to drive meaningful change while enjoying competitive benefits and a supportive environment that values customer satisfaction and operational excellence.