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- Tasks: Support daily operations, manage logistics, and ensure compliance at our Dagenham Branch.
- Company: Join NCR Atleos, a global leader in financial technology with 20,000+ employees driving innovation.
- Benefits: Enjoy competitive salary, paid overtime, 26 days leave, private medical cover, and more!
- Why this job: Be the heartbeat of our branch, championing values like accountability and innovation while making an impact.
- Qualifications: Full UK manual driving licence, customer service experience, and a proactive attitude are essential.
- Other info: Must pass background checks; training for SIA CIT licence provided if needed.
The predicted salary is between 36860 - 36860 £ per year.
Join a Global Leader in Financial Technology – Become a Team Support Officer at NCR Atleos!
Location: Dagenham Branch
Salary: £36,860.39 per annum + Overtime & Bonus Opportunities
Hours: 48-hour week | 4 days on, 3 days off | Paid lunch breaks
Company: NCR Atleos – Access Expanded
Why NCR Atleos?
At NCR Atleos, we’re not just a company, we’re a global force driving innovation in financial access. With 20,000+ employees across the globe, we empower financial institutions and retailers to operate smarter, faster, and more securely. Headquartered in Atlanta, we’re proud to be shaping the future of self-service banking and retail technology.
What You’ll Do as a Team Support Officer
As a key member of our Branch Management Team, you’ll be the operational heartbeat of our Dagenham Branch. You’ll support everything from staffing and security to vehicle management and customer liaison, ensuring smooth, safe, and efficient operations every day.
Your impact will include:
- Supporting frontline operations and Cash-In-Transit (CIT) duties
- Managing stock, equipment, PPE, and vehicle logistics
- Ensuring compliance with health & safety and audit standards
- Assisting with HR tasks, training, and performance tracking
- Producing reports and analysing branch performance data
- Deputising for the Team Leader when required
- Championing our core values: Accountability, Innovation, and Collaboration
What You Bring
- A full UK manual driving licence
- SIA CIT licence (desirable, but we’ll fund your training if needed!)
- Experience in supervision, training, or customer service
- Knowledge of the cash-in-transit industry is a plus but not essential
- IT literacy and confidence in using Microsoft Office
- A proactive, can-do attitude and strong interpersonal skills
What We Offer You
- £36,860.39 + paid overtime + company bonus scheme
- 48-hour contract with structured shifts and paid breaks
- 26 days annual leave + 8 public holidays
- Enhanced maternity pay (up to 19 weeks full pay!)
- Enhanced paternity pay (up to 2 weeks full pay!)
- Private medical cover (75% employer-funded)
- EV car scheme, cycle to work, dental & health plans
- Employee Assistance Programme with 24/7 support
- Retail discounts across top brands and services
- Career progression and fully funded training
- Uniform & PPE provided
Important to Know
Due to the secure nature of our work, all successful candidates must pass a 10-year employment/education history check (satisfactory employment references or evidence to explain employment gaps required), criminal record check, and credit background screening. Therefore, please ensure you declare any adverse history as this may affect your employment with NCR Atleos or any associated companies.
Equal Opportunities
At NCR Atleos, we celebrate diversity and are committed to creating an inclusive environment for all employees. We hire based on talent, potential, and performance regardless of background.
Ready to take the next step in your career with a global leader? Apply now and be part of something bigger.
Team Support Officer employer: NCR Atleos
Contact Detail:
NCR Atleos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Support Officer
✨Tip Number 1
Familiarise yourself with NCR Atleos and their core values: Accountability, Innovation, and Collaboration. Understanding these principles will help you align your responses during interviews and demonstrate that you're a good cultural fit for the team.
✨Tip Number 2
Highlight any relevant experience in supervision or customer service during your conversations with the hiring team. Be prepared to share specific examples of how you've successfully managed teams or improved customer satisfaction in previous roles.
✨Tip Number 3
If you have a full UK manual driving licence, make sure to mention it! This is a key requirement for the Team Support Officer role, and showcasing your qualifications can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your IT skills, particularly your proficiency with Microsoft Office. Being able to analyse branch performance data and produce reports is crucial for this position, so demonstrating your confidence in these areas will be beneficial.
We think you need these skills to ace Team Support Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Team Support Officer position. Tailor your application to highlight how your skills and experiences align with what NCR Atleos is looking for.
Highlight Relevant Experience: In your CV and cover letter, emphasise any relevant experience in supervision, training, or customer service. If you have knowledge of the cash-in-transit industry, make sure to mention it as it could set you apart from other candidates.
Showcase Your Skills: Demonstrate your IT literacy and confidence in using Microsoft Office in your application. Provide examples of how you've used these skills in previous roles, especially in relation to producing reports or analysing data.
Prepare for Background Checks: Since the role requires passing a 10-year employment/education history check and other screenings, be ready to provide accurate information about your past employment and education. If there are any gaps or adverse history, prepare a brief explanation to include in your application.
How to prepare for a job interview at NCR Atleos
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Team Support Officer. Familiarise yourself with the key tasks such as managing stock, supporting frontline operations, and ensuring compliance with health and safety standards. This will help you demonstrate your knowledge during the interview.
✨Showcase Your Interpersonal Skills
As this role involves liaising with customers and supporting team members, be prepared to discuss your interpersonal skills. Share examples from your past experiences where you successfully communicated or resolved conflicts, highlighting your proactive attitude.
✨Highlight Relevant Experience
If you have experience in supervision, training, or customer service, make sure to highlight it. Discuss how these experiences have prepared you for the challenges of the Team Support Officer role, especially in a fast-paced environment like NCR Atleos.
✨Prepare for Compliance Questions
Given the importance of compliance in this role, be ready to answer questions related to health and safety regulations and audit standards. Brush up on relevant legislation and be prepared to discuss how you would ensure compliance in your daily tasks.
