At a Glance
- Tasks: Support daily operations, manage logistics, and assist with HR tasks in a dynamic team environment.
- Company: Join NCR Atleos, a global leader in financial technology, shaping the future of banking and retail.
- Benefits: Enjoy competitive salary, paid overtime, bonuses, 26 days leave, and private medical cover.
- Other info: Must pass background checks; training provided for necessary qualifications.
- Why this job: Be part of an innovative team, gain valuable experience, and enjoy a supportive work culture.
- Qualifications: Full UK manual driving licence, SIA CIT licence preferred, and customer service experience.
The predicted salary is between 30800 - 41000 £ per year.
This range is provided by NCR Atleos. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Talent Acquisition Coordinator | NCR Atleos Research & Development Centre, Dundee
Join a Global Leader in Financial Technology – Become a Team Support Officer at NCR Atleos!
- Salary: £36,860.39 per annum + Overtime & Bonus Opportunities
- Hours: 48-hour week | 4 days on, 3 days off | Paid lunch breaks
Why NCR Atleos?
At NCR Atleos, we’re not just a company, we’re a global force driving innovation in financial access. With 20,000+ employees across the globe, we empower financial institutions and retailers to operate smarter, faster, and more securely. Headquartered in Atlanta, we’re proud to be shaping the future of self‑service banking and retail technology.
What You’ll Do as a Team Support Officer
As a key member of our Branch Management Team, you’ll be the operational heartbeat of our Dagenham Branch. You’ll support everything from staffing and security to vehicle management and customer liaison, ensuring smooth, safe, and efficient operations every day.
Your impact will include:
- Supporting frontline operations and Cash‑In‑Transit (CIT) duties
- Managing stock, equipment, PPE, and vehicle logistics
- Ensuring compliance with health & safety and audit standards
- Assisting with HR tasks, training, and performance tracking
- Producing reports and analysing branch performance data
- Deputising for the Team Leader when required
- Championing our core values: Accountability, Innovation, and Collaboration
What You Bring
- A full UK manual driving licence
- Valid CVIT SIA licence is desirable. If you don’t hold it already, you can obtain it through our fully funded training programme.
- Experience in supervision, training, or customer service
- Knowledge of the cash‑in‑transit industry is a plus but not essential
- IT literacy and confidence in using Microsoft Office
- A proactive, can‑do attitude and strong interpersonal skills
What We Offer You
- £36,860.39 + paid overtime + company bonus scheme
- 48‑hour contract with structured shifts and paid breaks
- 26 days annual leave + 8 public holidays
- Enhanced maternity pay (up to 19 weeks full pay!)
- Enhanced paternity pay (up to 2 weeks full pay!)
- Private medical cover (75% employer‑funded)
- EV car scheme, cycle to work, dental & health plans
- Employee Assistance Programme with 24/7 support
- Retail discounts across top brands and services
- Career progression and fully funded training
- Uniform & PPE provided
Important to Know
Due to the secure nature of our work, all successful candidates must pass a 10‑year employment/education history check (satisfactory employment references or evidence to explain employment gaps required), criminal record check, and credit background screening. Therefore, please ensure you declare any adverse history as this may affect your employment with NCR Atleos or any associated companies.
At NCR Atleos, we celebrate diversity and are committed to creating an inclusive environment for all employees. We hire based on talent, potential, and performance regardless of background.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
Ready to take the next step in your career with a global leader?
Apply now and be part of something bigger.
Seniority level
Entry level
Employment type
Full‑time
Job function
Other
Industries
Banking
Support Officer - Cash in Transit Team employer: NCR Atleos
At NCR Atleos, we pride ourselves on being a global leader in financial technology, offering our employees a dynamic work environment that fosters innovation and collaboration. Located in Dagenham, our team enjoys competitive salaries, generous benefits including enhanced parental leave, private medical cover, and opportunities for career progression through fully funded training. Join us to be part of a supportive culture that values diversity and empowers you to make a meaningful impact in the cash-in-transit sector.
StudySmarter Expert Advice🤫
We think this is how you could land Support Officer - Cash in Transit Team
✨Tip Number 1
Familiarise yourself with the cash-in-transit industry. Even if you don't have direct experience, understanding the basics can help you stand out during interviews. Research common challenges and trends in the sector to show your enthusiasm and knowledge.
✨Tip Number 2
Highlight your interpersonal skills. As a Support Officer, you'll be liaising with various teams and customers. Prepare examples of how you've successfully communicated or resolved issues in previous roles to demonstrate your ability to collaborate effectively.
✨Tip Number 3
Be proactive in showcasing your IT skills. Since the role requires confidence in using Microsoft Office, consider preparing a brief demonstration of your proficiency with relevant software. This could be a simple report or presentation that illustrates your capabilities.
✨Tip Number 4
Prepare for the background checks by gathering necessary documentation in advance. Since the role requires a thorough employment history check, having your references and any explanations for gaps ready will streamline the process and show your preparedness.
We think you need these skills to ace Support Officer - Cash in Transit Team
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to understand the responsibilities and requirements of the Support Officer position. Tailor your application to highlight relevant experiences that align with the role.
Highlight Relevant Experience:Emphasise any previous experience in supervision, training, or customer service. If you have knowledge of the cash-in-transit industry, make sure to mention it, even if it's not essential.
Showcase Your Skills:Demonstrate your IT literacy and confidence in using Microsoft Office. Include examples of how your proactive attitude and strong interpersonal skills have positively impacted your previous roles.
Prepare for Background Checks:Be ready to provide a detailed employment/education history and any necessary documentation for background checks. Transparency about your history can help avoid issues later in the hiring process.
How to prepare for a job interview at NCR Atleos
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Support Officer in the Cash in Transit Team. Familiarise yourself with the key tasks such as managing stock, vehicle logistics, and compliance with health and safety standards.
✨Showcase Your Interpersonal Skills
As this role involves customer liaison and teamwork, be prepared to demonstrate your strong interpersonal skills. Share examples from your past experiences where you've successfully collaborated with others or resolved conflicts.
✨Highlight Relevant Experience
Even if you don't have direct experience in the cash-in-transit industry, highlight any supervisory, training, or customer service experience you possess. Relate these experiences to how they can benefit NCR Atleos.
✨Prepare for Compliance Questions
Given the importance of compliance in this role, be ready to discuss your understanding of health and safety regulations and audit standards. You might also want to prepare questions about how NCR Atleos ensures compliance within their operations.
