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For Companies At a Glance
- Tasks: Support daily operations, manage logistics, and assist with HR tasks in a dynamic team environment.
- Company: Join NCR Atleos, a global leader in financial technology with over 20,000 employees worldwide.
- Benefits: Enjoy competitive salary, paid overtime, bonuses, and extensive employee perks including medical cover and retail discounts.
- Why this job: Be part of an innovative company shaping the future of banking while enjoying a supportive and inclusive culture.
- Qualifications: Full UK manual driving licence required; SIA CIT licence preferred but training provided.
- Other info: Candidates must pass background checks due to the secure nature of the role.
The predicted salary is between 30800 - 41000 £ per year.
Job Description
Join a Global Leader in Financial Technology – Become a Team Support Officer at NCR Atleos!
Location: Dagenham, RM9 6RH
Salary: £36,860.39 per annum + Overtime & Bonus Opportunities
Hours: 48-hour week | 4 days on, 3 days off | Paid lunch breaks
Why NCR Atleos?
At NCR Atleos, we’re not just a company, we’re a global force driving innovation in financial access. With 20,000+ employees across the globe, we empower financial institutions and retailers to operate smarter, faster, and more securely. Headquartered in Atlanta, we’re proud to be shaping the future of self-service banking and retail technology.
What You’ll Do as a Team Support Officer
As a key member of our Branch Management Team, you’ll be the operational heartbeat of our Dagenham Branch. You’ll support everything from staffing and security to vehicle management and customer liaison, ensuring smooth, safe, and efficient operations every day.
Your impact will include:
- Supporting frontline operations and Cash-In-Transit Driver (CIT) duties
- Managing stock, equipment, PPE, and vehicle logistics
- Ensuring compliance with health & safety and audit standards
- Assisting with HR tasks, training, and performance tracking
- Producing reports and analysing branch performance data
- Deputising for the Team Leader when required
- Championing our core values: Accountability, Innovation, and Collaboration
What You Bring
- A full UK manual driving licence
- SIA CIT licence (desirable, but we’ll fund your training if needed!)
- Experience in supervision, training, or customer service
- Knowledge of the cash-in-transit industry is a plus but not essential
- IT literacy and confidence in using Microsoft Office
- A proactive, can-do attitude and strong interpersonal skills
What We Offer You
- £36,860.39 + paid overtime + company bonus scheme
- 48-hour contract with structured shifts and paid breaks
- 26 days annual leave + 8 public holidays
- Enhanced maternity pay (up to 19 weeks full pay!)
- Enhanced paternity pay (up to 2 weeks full pay!)
- Private medical cover (75% employer-funded)
- EV car scheme, cycle to work, dental & health plans
- Employee Assistance Programme with 24/7 support
- Retail discounts across top brands and services
- Career progression and fully funded training
- Uniform & PPE provided
Please note:
All successful candidates will need to provide a 10-year traceable work and education history, complete a criminal record and credit background check.
Equal Opportunities
At NCR Atleos, we celebrate diversity and are committed to creating an inclusive environment for all employees. We hire based on talent, potential, and performance regardless of background.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
Ready to take the next step in your career with a global leader?
Apply now and be part of something bigger.
Support Officer - Cash in Transit Team employer: NCR Atleos
Contact Detail:
NCR Atleos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Officer - Cash in Transit Team
✨Tip Number 1
Familiarise yourself with the cash-in-transit industry. Even if you don't have direct experience, understanding the basics and current trends can help you stand out during interviews.
✨Tip Number 2
Highlight your interpersonal skills in conversations with recruiters. As a Support Officer, you'll need to liaise with various teams and customers, so showcasing your communication abilities is key.
✨Tip Number 3
Be proactive in asking questions about the role and company culture during your interactions. This shows your genuine interest in NCR Atleos and helps you assess if it's the right fit for you.
✨Tip Number 4
If you don’t already have an SIA CIT licence, express your willingness to undergo training. This demonstrates your commitment to the role and eagerness to learn, which can make a positive impression.
We think you need these skills to ace Support Officer - Cash in Transit Team
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Support Officer position. Tailor your application to highlight how your skills and experiences align with what NCR Atleos is looking for.
Highlight Relevant Experience: In your CV and cover letter, emphasise any experience you have in supervision, training, or customer service. If you have knowledge of the cash-in-transit industry, make sure to mention it as well.
Showcase Your Skills: Demonstrate your IT literacy and confidence in using Microsoft Office. Provide examples of how you've used these skills in previous roles, especially in relation to managing stock, equipment, or performance tracking.
Prepare for Background Checks: Since the role requires passing a 10-year employment/education history check and other screenings, be ready to provide accurate information about your background. If there are any gaps or issues, prepare a brief explanation to include in your application.
How to prepare for a job interview at NCR Atleos
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Support Officer in the Cash in Transit Team. Be prepared to discuss how your skills and experiences align with the specific tasks mentioned, such as managing stock and ensuring compliance with health and safety standards.
✨Showcase Your Interpersonal Skills
As this role involves customer liaison and teamwork, be ready to demonstrate your strong interpersonal skills. Share examples from your past experiences where you successfully collaborated with others or resolved conflicts, highlighting your proactive attitude.
✨Highlight Relevant Experience
Even if you don't have direct experience in the cash-in-transit industry, focus on any supervisory, training, or customer service roles you've held. Discuss how these experiences have equipped you with the necessary skills for this position, especially in terms of operational support and team management.
✨Prepare for Compliance Questions
Given the importance of compliance in this role, be prepared to answer questions related to health and safety regulations and audit standards. Familiarise yourself with basic compliance concepts and be ready to discuss how you would ensure adherence to these standards in your daily operations.
