Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Diagnose and repair ATMs, ensuring customer satisfaction across your region.
- Company: Join NCR Atleos, a global leader in financial technology.
- Benefits: Company vehicle for personal use, full training, and competitive pay.
- Why this job: Make a real difference in tech while enjoying a dynamic work environment.
- Qualifications: Valid UK driving license and basic IT repair skills required.
- Other info: Great opportunity for career growth with a supportive team.
The predicted salary is between 28800 - 43200 £ per year.
Join a Global Leader in Financial Technology – Become a Customer Engineer at NCR Atleos!
Location: Preston/Blackpool/Blackburn, UK - Field Work
Hours: 42.5 per week across 5 days with weekend work on rota basis
MAIN RESPONSIBILITIES:- Diagnose faults and perform repair or replacement of ATM modules on-site
- Install, maintain, and repair equipment within an assigned territory/region
- Take ownership of customer issues or incidents, ensuring satisfaction and compliance with Service Level Agreements
- Role may involve prolonged travel, lifting and carrying toolkits/parts of varying weights, and bending, squatting, walking, standing, or sitting for extended periods
- Full training and equipment provided. Company vehicle available for personal use (fuel card included; BIK and mileage usage fee per mile apply)
- Valid Full UK manual driving license
- Strong local geographical knowledge
- Experience in break/fix, IT, computer/mechanical repair
- Basic computer hardware and software knowledge
- Experience with Windows operating systems
- Experience in general PC hardware and software maintenance
- High level of mechanical/electrical aptitude
- PIA licences desirable, but if you don’t hold one, it will be provided
- Excellent interpersonal skills and customer facing relationship skills
- Ability to work independently with minimal supervision, strong problem-solving skills, quick learner, and capable of performing well under pressure
- Previous Field Based experience
Customer Engineer in Preston employer: NCR Atleos
Contact Detail:
NCR Atleos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Engineer in Preston
✨Tip Number 1
Get to know the company inside out! Research NCR Atleos, their values, and what they stand for. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your skills in IT and customer service can shine through. Practice your responses to common questions, especially around problem-solving and handling customer issues.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Customer Engineer in Preston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills that match the Customer Engineer role. We want to see how your background in IT, mechanical repair, or customer service aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our team at NCR Atleos. We love seeing enthusiasm and a personal touch!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We value quick learners who can think on their feet, so let us know how you've handled tough situations before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at NCR Atleos
✨Know Your Tech
Brush up on your knowledge of ATM modules and general IT repair. Be ready to discuss your experience with break/fix scenarios and how you've tackled similar issues in the past. This will show that you’re not just familiar with the tech, but you can also handle it under pressure.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've resolved customer issues in previous roles. Think about specific incidents where you took ownership and ensured customer satisfaction. This will highlight your ability to work independently and think on your feet.
✨Get Familiar with the Area
Since the role involves fieldwork, having a good understanding of the local geography is crucial. Familiarise yourself with the areas you'll be working in, as this can help you answer questions about travel and logistics confidently.
✨Demonstrate Your Interpersonal Skills
Customer-facing roles require excellent communication. Practice how you would explain technical issues to non-technical customers. Show that you can build rapport and maintain a positive relationship, even when things get tough.
