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- Tasks: Diagnose and repair ATMs while travelling across your region.
- Company: Join NCR Atleos, a global leader in financial technology.
- Benefits: Company vehicle for personal use, full training, and competitive pay.
- Why this job: Make a real difference by solving customer issues on-site.
- Qualifications: Valid UK driving licence and basic IT repair skills required.
- Other info: Great opportunity for career growth in a dynamic environment.
The predicted salary is between 36000 - 60000 £ per year.
Join a Global Leader in Financial Technology – Become a Customer Engineer at NCR Atleos!
Location: Glasgow, Scotland - Field Work
Hours: 42.5 per week across 5 days with weekend work on rota basis
MAIN RESPONSIBILITIES:- Diagnose faults and perform repair or replacement of ATM modules on-site
- Install, maintain, and repair equipment within an assigned territory/region
- Take ownership of customer issues or incidents, ensuring satisfaction and compliance with Service Level Agreements
- Role may involve prolonged travel, lifting and carrying toolkits/parts of varying weights, and bending, squatting, walking, standing, or sitting for extended periods
- Full training and equipment provided. Company vehicle available for personal use (fuel card included; BIK and mileage usage fee per mile apply)
- Valid Full UK manual driving license
- Strong local geographical knowledge
- Experience in break/fix, IT, computer/mechanical repair
- Basic computer hardware and software knowledge
- Experience with Windows operating systems
- Experience in general PC hardware and software maintenance
- High level of mechanical/electrical aptitude
- PIA licences desirable, but if you don’t hold one, it will be provided
- Excellent interpersonal skills and customer facing relationship skills
- Ability to work independently with minimal supervision, strong problem-solving skills, quick learner, and capable of performing well under pressure
- NCR/Wincor ATMs experience
- Previous Field Based experience
- Previous Engineering experience
Field Engineer in Milton employer: NCR Atleos
Contact Detail:
NCR Atleos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Engineer in Milton
✨Tip Number 1
Get to know the company inside out! Research NCR Atleos and understand their values, products, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to field engineering. Think about scenarios where you've solved problems or worked independently. We want to hear your stories that showcase your skills!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Field Engineer in Milton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Engineer role. Highlight your experience with break/fix, IT repairs, and any relevant mechanical skills. We want to see how your background fits with what we do!
Show Off Your Skills: In your cover letter, don’t just list your qualifications—show us how you’ve used them in real situations. Talk about specific instances where you solved problems or improved customer satisfaction. We love a good story!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points for easy reading and avoid jargon unless it’s relevant. We appreciate straightforward communication, so make it easy for us to see why you’re a great fit!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into our system. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at NCR Atleos
✨Know Your Tech
Brush up on your knowledge of ATM modules and general IT repair. Be ready to discuss your experience with break/fix scenarios and how you've tackled similar issues in the past. This will show that you’re not just familiar with the tech, but that you can handle it under pressure.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've solved technical problems independently. Think of specific instances where you diagnosed a fault or repaired equipment. This will demonstrate your ability to think on your feet and take ownership of customer issues.
✨Get Familiar with the Area
Since this role involves fieldwork, having a good understanding of the local geography is key. Familiarise yourself with the region you'll be working in, as this will help you answer questions about travel and logistics confidently.
✨Highlight Your Interpersonal Skills
As a Customer Engineer, you'll be interacting with clients regularly. Prepare to discuss how you've built relationships in previous roles and how you ensure customer satisfaction. This will show that you can represent the company well and maintain strong client connections.