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- Tasks: Diagnose and repair ATMs, ensuring customer satisfaction and compliance.
- Company: Join NCR Atleos, a global leader in financial technology.
- Benefits: Company vehicle for personal use, full training, and competitive pay.
- Why this job: Be part of a dynamic team making a real impact in tech.
- Qualifications: Valid UK driving license and basic IT repair knowledge required.
- Other info: Great opportunity for career growth with a supportive work environment.
The predicted salary is between 30000 - 50000 £ per year.
Join a Global Leader in Financial Technology – Become a Customer Engineer at NCR Atleos!
Location: Leicester or Loughborough or Derby or Burton upon Trent, UK - Field Work
Hours: 42.5 per week across 5 days with weekend work on rota basis
MAIN RESPONSIBILITIES:- Diagnose faults and perform repair or replacement of ATM modules on-site
- Install, maintain, and repair equipment within an assigned territory/region
- Take ownership of customer issues or incidents, ensuring satisfaction and compliance with Service Level Agreements
- Role may involve prolonged travel, lifting and carrying toolkits/parts of varying weights, and bending, squatting, walking, standing, or sitting for extended periods
- Full training and equipment provided. Company vehicle available for personal use (fuel card included; BIK and mileage usage fee per mile apply)
- Valid Full UK manual driving license
- Strong local geographical knowledge
- Experience in break/fix, IT, computer/mechanical repair
- Basic computer hardware and software knowledge
- Experience with Windows operating systems
- Experience in general PC hardware and software maintenance
- High level of mechanical/electrical aptitude
- PIA licences desirable, but if you don’t hold one, it will be provided
- Excellent interpersonal skills and customer facing relationship skills
- Ability to work independently with minimal supervision, strong problem-solving skills, quick learner, and capable of performing well under pressure
- NCR/Wincor ATMs experience
- Previous Field Based experience
- Previous Engineering experience
Field Engineer in Loughborough employer: NCR Atleos
Contact Detail:
NCR Atleos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Engineer in Loughborough
✨Tip Number 1
Get to know the company inside out! Research NCR Atleos, their values, and what they stand for. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your skills match the job description, especially around problem-solving and customer service. Practise your answers so you can impress them with your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining NCR Atleos as a Customer Engineer.
We think you need these skills to ace Field Engineer in Loughborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Engineer role. Highlight your experience with IT, mechanical repairs, and any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. We love seeing enthusiasm and personality!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We value quick learners who can think on their feet, so let us know how you've handled tough situations!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can't wait to hear from you!
How to prepare for a job interview at NCR Atleos
✨Know Your Tech
Brush up on your knowledge of ATM modules and the common issues they face. Being able to discuss specific faults and repairs will show that you’re not just familiar with the equipment but also passionate about solving problems.
✨Show Off Your People Skills
As a Customer Engineer, you'll be interacting with clients regularly. Prepare examples of how you've successfully handled customer issues in the past. Highlighting your interpersonal skills can set you apart from other candidates.
✨Get Familiar with the Area
Since the role involves fieldwork across specific regions, having a good understanding of Leicester, Loughborough, Derby, and Burton upon Trent can be a big plus. Mention any local knowledge you have during the interview to demonstrate your readiness for the job.
✨Demonstrate Problem-Solving Skills
Prepare to discuss scenarios where you've had to think on your feet or troubleshoot under pressure. This role requires quick thinking, so showcasing your ability to resolve issues efficiently will resonate well with the interviewers.