Field ATM Engineer - On-Site Tech & Customer Support in Loughborough
Field ATM Engineer - On-Site Tech & Customer Support

Field ATM Engineer - On-Site Tech & Customer Support in Loughborough

Loughborough Full-Time 30000 - 42000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Diagnose and repair ATMs while providing top-notch customer support.
  • Company: Leading financial technology firm in the UK with a focus on innovation.
  • Benefits: Full training, tools provided, and opportunities for travel.
  • Why this job: Join a dynamic team and enhance customer satisfaction through hands-on tech support.
  • Qualifications: Strong mechanical skills, valid UK driving licence, and great people skills.
  • Other info: Flexible fieldwork with potential for career advancement.

The predicted salary is between 30000 - 42000 Β£ per year.

A financial technology leader in the United Kingdom seeks a Customer Engineer to provide repair and maintenance services for ATMs across various locations including Loughborough and Leicester.

Ideal candidates will possess strong mechanical aptitude, a valid UK driving license, and excellent interpersonal skills to enhance customer satisfaction.

Responsibilities include diagnosing and fixing equipment issues, with full training and tools provided. This position requires flexibility for fieldwork and occasional travel.

Field ATM Engineer - On-Site Tech & Customer Support in Loughborough employer: NCR Atleos

As a leading financial technology firm in the UK, we pride ourselves on fostering a dynamic work culture that prioritises employee development and satisfaction. Our Field ATM Engineers benefit from comprehensive training, competitive remuneration, and the opportunity to work in diverse locations like Loughborough and Leicester, all while contributing to enhancing customer experiences. Join us for a rewarding career where your skills are valued and growth is encouraged.
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Contact Detail:

NCR Atleos Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Field ATM Engineer - On-Site Tech & Customer Support in Loughborough

✨Tip Number 1

Get to know the company! Research their values and recent projects. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your technical skills! Since this role involves diagnosing and fixing equipment issues, brush up on your mechanical aptitude. You might even want to simulate some common problems to demonstrate your problem-solving abilities.

✨Tip Number 3

Show off your interpersonal skills! During interviews, share examples of how you've successfully interacted with customers or resolved conflicts. This will highlight your ability to enhance customer satisfaction, which is key for this role.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Field ATM Engineer - On-Site Tech & Customer Support in Loughborough

Mechanical Aptitude
Customer Service Skills
Diagnostic Skills
Repair Skills
Interpersonal Skills
Flexibility
Fieldwork Experience
Valid UK Driving License

Some tips for your application 🫑

Show Off Your Skills: Make sure to highlight your mechanical aptitude and any relevant experience in your application. We want to see how your skills align with the role of a Field ATM Engineer!

Tailor Your Application: Don’t just send a generic CV! Tailor your application to reflect the specific requirements mentioned in the job description, like your customer support experience and flexibility for fieldwork.

Be Personable: Since this role involves customer interaction, let your personality shine through in your cover letter. We value excellent interpersonal skills, so share examples of how you've enhanced customer satisfaction in the past.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the position as quickly as possible!

How to prepare for a job interview at NCR Atleos

✨Know Your Tech

Brush up on your mechanical skills and knowledge about ATMs. Be ready to discuss any previous experience you have with diagnosing and fixing equipment issues. Showing that you understand the technical side will impress the interviewers.

✨Customer Service is Key

Since this role involves customer support, think of examples where you've gone above and beyond for a customer. Prepare to share how you handle difficult situations and ensure customer satisfaction, as this will highlight your interpersonal skills.

✨Flexibility Matters

Be prepared to talk about your availability for fieldwork and travel. Companies value candidates who can adapt to changing schedules, so mention any past experiences where you had to be flexible in your work.

✨Ask Smart Questions

Prepare thoughtful questions about the company and the role. Inquire about the training process or the types of tools you'll be using. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

Field ATM Engineer - On-Site Tech & Customer Support in Loughborough
NCR Atleos
Location: Loughborough

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  • Field ATM Engineer - On-Site Tech & Customer Support in Loughborough

    Loughborough
    Full-Time
    30000 - 42000 Β£ / year (est.)
  • N

    NCR Atleos

    50-100
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