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For Companies At a Glance
- Tasks: Provide IT support and collaborate with teams to enhance operational efficiency.
- Company: Join NCR Atleos, a leader in financial access with a global presence.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
- Why this job: Make a real difference in tech support while working with a dynamic team.
- Qualifications: Experience in IT support and strong problem-solving skills required.
- Other info: Be part of a diverse team with excellent career advancement opportunities.
The predicted salary is between 30000 - 50000 £ per year.
About NCR Atleos
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimise the branch, improve operational efficiency, and maximise self-service availability for financial institutions and retailers across the globe.
This person will work with other departments to provide extended hours cover and be based in the UK and USA. Initially, the team will concentrate on the US estate but will increase to cover all Global Estates and liaise with operational units in each country.
Code changes will not be in the remit of this team; however, the initial investigation and continued follow-up will be a core area of the team's role, raising Jira to the development team as necessary. The neoterm Product continues to be developed and deployed to the existing and new estate. We are increasingly involved in post-deployment health checks.
Some time will be spent working in the Analytics support team, who are managing the toolset responsible for dispatching specialists to an ATM fault and creation/maintenance of client and internal reports, with particular emphasis on ensuring that ATM fault dispatching profiles and related actions are accurate.
Offers of employment are conditional upon passage of screening criteria applicable to the job.
EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance without regard to race, colour, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
Required Experience
- Unclear Seniority
- Key Skills: Fund Management, Corporate Sales, HR Recruitment, Linux, Airlines
Employment Type: Full-Time
Experience: years
Vacancy: 1
IT Support Specialist â neoterm Product Support in Dundee employer: NCR Atleos
Contact Detail:
NCR Atleos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Specialist â neoterm Product Support in Dundee
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those at NCR Atleos. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and understanding the neoterm Product. Show us you know your stuff and how you can contribute to the team!
✨Tip Number 3
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show us you're genuinely interested in the role.
✨Tip Number 4
Apply through our website for the best chance of landing the job. It’s the quickest way to get your application in front of the right people at NCR Atleos!
We think you need these skills to ace IT Support Specialist â neoterm Product Support in Dundee
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Support Specialist role. Highlight relevant experience and skills that match the job description, especially those related to operational efficiency and support.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this position. Share specific examples of how you've tackled similar challenges in the past, particularly in tech support or analytics.
Showcase Your Problem-Solving Skills: In your application, emphasise your problem-solving abilities. We want to see how you approach issues, especially when it comes to investigating and following up on technical problems.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved.
How to prepare for a job interview at NCR Atleos
✨Know Your Tech
Make sure you brush up on your technical knowledge, especially around IT support and the tools mentioned in the job description. Familiarise yourself with Jira, as you'll need to understand how to raise issues effectively.
✨Understand the Company
Research NCR Atleos and their mission to expand financial access. Knowing their values and how they operate will help you align your answers with what they’re looking for in a candidate.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific IT support scenarios. Think of examples from your past experience where you successfully resolved issues or improved processes, particularly in a team setting.
✨Show Your Communication Skills
Since this role involves liaising with various departments, demonstrate your ability to communicate clearly and effectively. Practice explaining complex technical concepts in simple terms, as this will be crucial in your role.
