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- Tasks: Lead a team of repair technicians to ensure efficient ATM repairs and quality control.
- Company: Join NCR Atleos, a leader in financial access with a global impact.
- Benefits: Enjoy 24 days holiday, pension, and optional health care benefits.
- Why this job: Make a difference in the tech world while developing your leadership skills.
- Qualifications: Basic PC skills, electro-mechanical knowledge, and a team player attitude.
- Other info: Dynamic work environment with opportunities for growth and learning.
The predicted salary is between 36000 - 60000 £ per year.
About NCR Atleos
NCR Atleos headquartered in Atlanta is a leader in expanding financial access. Our dedicated 20000 employees optimize the branch improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
Job Title: ATM Repair Centre Team Leader
Location: Hope Street Rotherham S60 1LH
Hours: 40 hours working week
What is the role of an ATM Repair Centre Team Leader
To manage the day-to-day activities of a small team of repair technicians with Rotherham Repair Centre.
What will I be doing as an ATM Repair Centre Team Leader
- To manage a small number of repair centre technicians to ensure the efficient use of time parts and resources.
- To contribute to and manage the delivery of the required quantity of defined field replaceable units on time in full to the required quality standards.
- Ensure parts are repaired to exacting standards with stringent quality control measures.
- Use diagnostic equipment and test programs to diagnose and assist with troubleshooting.
- To manage allocated stock holding areas.
- Ensure all administrative aspects of the role (and technicians under your management) are completed on time.
- Work closely and with the guidance of the Production Team Leader in all aspects of the repair centre function.
- Continuously assist in improving and refining repair processes to deliver improved part-life expectancy.
- The repair and refurbishment of ATM modules across the NCR ATM estate.
- Take responsibility for first line maintenance of test equipment escalating faults in a timely manner as / when necessary.
- Reviewing / approving holiday and sickness absence
- Performing post sickness return to work interviews as per company policy.
- Performing internal appraisal process as set out in company policy.
- Working time will be split approximately 90% hands on repair activity 10% administration / team management.
What Will I Need to Succeed as an ATM Repair Technician
- PC basic skills. Understanding of BIOS configuration. Understanding of Windows operating systems.
- Ability to follow detailed technical information and procedures correctly.
- A demonstrable history of good electro‑mechanical skills.
- Ensure all regulatory procedures are followed correctly.
- Creative and analytical problem‑solving skills
- A methodical and systematic approach to troubleshooting and resolving faults.
- Prior knowledge of NCR Wincor and Triton ATM types would be useful but not essential.
- Motivated a team player and a willingness to learn.
- Attention to detail.
- Prioritisation of own workload and those within your team whist working to tight deadlines.
- Possess good communication skills.
- Potential to lift heavy equipment as and when required.
Shift Pattern
- 08:00 – 17:00 Monday‑Friday.
- Overtime may be required depending on the needs of the business
What benefits do I Get In Return
- 24 days holiday plus Bank Holidays
- Workplace Pension
- Optional health care benefits such as :
Private healthcare Claiming payments back towards dental care optical care and physiotherapy sessions Gym membership discounts Employee Assistance Programme with 24 / 7 counselling service.
Offers of employment are conditional upon passage of screening criteria applicable to the job.
EEO Statement
NCR Atleos is an equal‑opportunity employer. It is NCR Atleos policy to hire train promote and pay associates based on their job‑related qualifications ability and performance without regard to race color creed religion national origin citizenship status sex sexual orientation gender identity / expression pregnancy marital status age mental or physical disability genetic information medical condition military or veteran status or any other factor protected by law.
Statement to Third Party Agencies
To ALL recruitment agencies : NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system NCR Atleos employees or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
Employment Type: Full-Time
Experience: years
Vacancy: 1
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Depot Repair Team Lead employer: NCR Atleos
Contact Detail:
NCR Atleos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Depot Repair Team Lead
✨Tip Number 1
Network like a pro! Reach out to current or former employees at NCR Atleos on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to team management and technical skills. We recommend using the STAR method to structure your answers – it helps you showcase your experience effectively!
✨Tip Number 3
Show off your problem-solving skills during the interview. Think of specific examples where you’ve tackled challenges in a team setting. This will demonstrate your ability to lead and innovate in the repair centre.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the NCR Atleos team.
We think you need these skills to ace Depot Repair Team Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the role of an ATM Repair Centre Team Leader. Highlight your electro-mechanical skills and any relevant experience with ATMs or similar equipment.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for our team. Share specific examples of how you've successfully managed teams or improved processes in previous roles.
Showcase Your Problem-Solving Skills: In your application, emphasise your creative and analytical problem-solving abilities. We want to see how you approach troubleshooting and resolving faults effectively.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and get you into our hiring process smoothly.
How to prepare for a job interview at NCR Atleos
✨Know Your Tech
Brush up on your knowledge of ATM systems, especially NCR, Wincor, and Triton types. Familiarise yourself with BIOS configuration and Windows operating systems, as these will likely come up in the interview.
✨Show Your Leadership Skills
Be ready to discuss your experience managing teams, even if it's informal. Highlight any instances where you've improved processes or motivated team members, as this role requires strong leadership and team management skills.
✨Demonstrate Problem-Solving Abilities
Prepare examples of how you've tackled technical issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your analytical and creative problem-solving skills.
✨Emphasise Attention to Detail
Since quality control is crucial in this role, be prepared to discuss how you ensure accuracy in your work. Share specific examples of how you've maintained high standards in previous positions, especially in repair or technical roles.