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- Tasks: Diagnose and repair ATMs on-site while ensuring top-notch customer satisfaction.
- Company: Leading financial technology company with a focus on innovation.
- Benefits: Full training, company vehicle for personal use, and competitive pay.
- Why this job: Join a dynamic team and make a real difference in customer experience.
- Qualifications: Valid UK driving licence and experience in IT or mechanical repair.
- Other info: Challenging role with opportunities for travel and personal growth.
The predicted salary is between 30000 - 42000 £ per year.
A leading financial technology company seeks a Customer Engineer in Carlisle, UK. In this role, you will be responsible for diagnosing and repairing ATM modules on-site, installing equipment while ensuring customer satisfaction.
A valid UK driving license and experience in IT or mechanical repair are essential. You will receive full training, with a company vehicle provided for personal use. This role may require travel and heavy lifting, offering a challenging yet rewarding environment.
Field ATM Engineer — On-Site Tech & Customer Champion in Carlisle employer: NCR Atleos
Contact Detail:
NCR Atleos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field ATM Engineer — On-Site Tech & Customer Champion in Carlisle
✨Tip Number 1
Get to know the company! Research their values and recent projects. This will help you tailor your approach during interviews and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your technical skills! Since you'll be diagnosing and repairing ATM modules, brush up on your IT and mechanical repair knowledge. Being able to demonstrate your expertise can really set you apart from other candidates.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and even lead to referrals, which can boost your chances of landing the job.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows us that you're serious about joining our team and helps you stand out in the hiring process.
We think you need these skills to ace Field ATM Engineer — On-Site Tech & Customer Champion in Carlisle
Some tips for your application 🫡
Show Your Technical Skills: Make sure to highlight any relevant experience you have in IT or mechanical repair. We want to see how your skills can help us diagnose and repair ATM modules effectively.
Customer Satisfaction is Key: Since you'll be our Customer Champion, it's important to demonstrate your commitment to customer satisfaction. Share examples of how you've gone above and beyond for customers in the past.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your qualifications and experiences shine through without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at NCR Atleos
✨Know Your Tech
Brush up on your IT and mechanical repair knowledge. Be ready to discuss specific tools and techniques you've used in past roles. This will show that you’re not just familiar with the basics but can handle the technical challenges of the job.
✨Customer Service Focus
Since this role emphasises customer satisfaction, prepare examples of how you've gone above and beyond for customers in previous positions. Highlight your communication skills and ability to resolve issues effectively.
✨Demonstrate Problem-Solving Skills
Think of scenarios where you had to diagnose and fix a problem under pressure. Be ready to walk through your thought process during these situations, as it will showcase your analytical skills and ability to think on your feet.
✨Be Ready for Practical Questions
Expect some hands-on questions or even a practical test related to ATM repairs. Familiarise yourself with common ATM issues and solutions, so you can confidently demonstrate your expertise during the interview.
