At a Glance
- Tasks: Diagnose and repair ATMs on-site while providing top-notch customer support.
- Company: Leading financial technology firm with a focus on innovation.
- Benefits: Full training, company vehicle, 24 days holiday, and private medical cover.
- Why this job: Join a dynamic team and make a difference in the tech world.
- Qualifications: Strong technical skills and excellent customer service experience.
- Other info: Full-time role with weekend shifts and great career growth potential.
The predicted salary is between 36000 - 60000 £ per year.
A leader in financial technology is seeking a Customer Engineer to operate across Southampton and Portsmouth. This role involves diagnosing and repairing ATM modules on-site, requiring strong technical knowledge and excellent customer service skills.
You will receive full training, a company vehicle for personal use, and numerous benefits including 24 days of holiday and private medical cover. The position is full-time and includes weekend work on a rota basis.
ATM Field Engineer: On-Site Repairs & Tech Support in Southampton employer: NCR Atleos Corporation
Contact Detail:
NCR Atleos Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ATM Field Engineer: On-Site Repairs & Tech Support in Southampton
✨Tip Number 1
Network like a pro! Reach out to folks in the financial tech industry, especially those who work with ATMs. LinkedIn is your best mate here – connect, engage, and don’t be shy to ask for advice or insights.
✨Tip Number 2
Show off your skills! If you’ve got any hands-on experience with ATM repairs or tech support, make sure to highlight that in conversations. We want to see how you can bring your technical knowledge to the table.
✨Tip Number 3
Prepare for the interview like it’s a big game day! Research the company and its products, and think about how you can contribute to their success. We love candidates who are genuinely interested in what we do.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace ATM Field Engineer: On-Site Repairs & Tech Support in Southampton
Some tips for your application 🫡
Show Off Your Technical Skills: Make sure to highlight your technical knowledge in your application. We want to see how you can diagnose and repair ATM modules, so don’t hold back on sharing relevant experiences or qualifications!
Customer Service is Key: Since this role involves excellent customer service skills, include examples of how you've provided top-notch support in the past. We love candidates who can communicate well and keep customers happy!
Tailor Your Application: Take a moment to tailor your application specifically for this role. Mention Southampton and Portsmouth, and show us why you're the perfect fit for our team. Personal touches go a long way!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll get all the info you need about the role and our company. Let’s get started on this journey together!
How to prepare for a job interview at NCR Atleos Corporation
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge related to ATM modules and repairs. Familiarise yourself with common issues and troubleshooting techniques, as you'll likely be asked to demonstrate your understanding during the interview.
✨Showcase Your Customer Service Skills
Since this role involves interacting with customers, prepare examples of how you've provided excellent customer service in the past. Think about situations where you resolved issues or went above and beyond to help someone.
✨Be Ready for Practical Scenarios
Expect some practical questions or scenarios during the interview. They might ask how you would handle a specific repair situation or customer complaint. Practising these scenarios can help you respond confidently.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This shows your interest in the role and helps you understand the company culture better. You could ask about the training process or how the team collaborates on repairs.