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- Tasks: Diagnose and repair ATMs on-site while ensuring customer satisfaction.
- Company: Leading technology service provider with a focus on innovation.
- Benefits: Competitive salary, excellent benefits, and career development opportunities.
- Why this job: Join a dynamic team and make a real difference in customer support.
- Qualifications: Strong mechanical and IT skills, valid UK driving license required.
- Other info: Work independently in a specified territory with growth potential.
The predicted salary is between 30000 - 42000 £ per year.
A leading technology service provider is seeking a Customer Engineer in Glasgow to diagnose and repair ATM modules on-site. The role involves installing and maintaining equipment within a specified territory, ensuring customer satisfaction through effective problem-solving and compliance with service agreements.
Candidates must possess strong mechanical and IT skills, a valid UK driving license, and the ability to work independently. This position offers a competitive salary, excellent benefits, and opportunities for career development.
Field ATM Engineer - Onsite Repairs & Customer Support in Glasgow employer: NCR Atleos Corporation
Contact Detail:
NCR Atleos Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field ATM Engineer - Onsite Repairs & Customer Support in Glasgow
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend local tech meetups, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got experience with ATM repairs or customer support, make sure to highlight that in conversations. Bring along examples of your work or any relevant certifications to back up your claims.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you’re interested in, like us at StudySmarter, and express your enthusiasm for potential roles. It shows initiative and can set you apart from the crowd.
✨Tip Number 4
Prepare for interviews by practising common questions related to field engineering and customer support. We recommend doing mock interviews with friends or using online resources to boost your confidence and refine your answers.
We think you need these skills to ace Field ATM Engineer - Onsite Repairs & Customer Support in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your mechanical and IT skills, as well as any relevant experience with on-site repairs. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Use your cover letter to showcase your problem-solving abilities and customer service experience. Let us know why you're the perfect fit for the Field ATM Engineer role!
Show Off Your Driving Skills: Since a valid UK driving license is a must, mention your driving experience in your application. It’s important for us to know you can get around your territory without a hitch!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at NCR Atleos Corporation
✨Know Your Tech Inside Out
Make sure you brush up on your mechanical and IT skills before the interview. Be ready to discuss specific technologies you've worked with, especially those related to ATMs. This will show that you're not just familiar with the basics but can handle the technical challenges of the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've diagnosed and repaired equipment in the past. Think of situations where you had to troubleshoot under pressure. This will demonstrate your ability to think on your feet and ensure customer satisfaction, which is key for this position.
✨Highlight Your Independence
Since the role requires working independently, be ready to share experiences where you successfully managed tasks on your own. Discuss how you prioritised your workload and ensured compliance with service agreements without constant supervision.
✨Be Ready to Discuss Customer Interaction
Customer support is a big part of this job, so prepare to talk about your approach to customer service. Share examples of how you've handled difficult situations or turned a negative experience into a positive one. This will show that you value customer satisfaction as much as technical expertise.
