Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Diagnose and repair ATMs on-site while ensuring customer satisfaction.
- Company: Join NCR Atleos, a leader in innovative technology solutions.
- Benefits: Enjoy a competitive salary, personal use of a company vehicle, and extensive health benefits.
- Why this job: Make a real impact by solving customer issues and working with cutting-edge technology.
- Qualifications: Experience in IT repair, strong problem-solving skills, and a valid UK driving licence.
- Other info: Full training provided, with excellent career growth opportunities and lifestyle discounts.
The predicted salary is between 30000 - 33000 £ per year.
Location: Preston/Blackpool/Blackburn – Field Work
Salary: £30,000 - £33,000 depending on experience
Hours: 42.5 per week across 5 days with weekend work on rota basis
- Diagnose faults and perform repair or replacement of ATM modules on-site
- Install, maintain, and repair equipment within an assigned territory/region
- Take ownership of customer issues or incidents, ensuring satisfaction and compliance with Service Level Agreements
- Role may involve prolonged travel, lifting and carrying toolkits/parts of varying weights, and bending, squatting, walking, standing, or sitting for extended periods
- Full training and equipment provided. Company vehicle available for personal use (fuel card included; BIK and mileage usage fee per mile apply)
- Valid Full UK manual driving license
- Strong local geographical knowledge
- Experience in break/fix, IT, computer/mechanical repair
- Basic computer hardware and software knowledge
- Experience with Windows operating systems
- Experience in general PC hardware and software maintenance
- High level of mechanical/electrical aptitude
- PIA licences desirable, but if you don’t hold one, it will be provided
- Excellent interpersonal skills and customer facing relationship skills
- Ability to work independently with minimal supervision, strong problem-solving skills, quick learner, and capable of performing well under pressure
- NCR/Wincor ATMs experience
- Previous Field Based experience
- Previous Engineering experience
Contract: 42.5-hour contract with weekend work on rota basis; 5 days over 7 (8.5 hours + 30 minutes break)
Benefits:
- 24 days holiday, rises to 25 after 5 years’ service
- Competitive defined contribution company pension with Fidelity
- 75% Employer funded single private medical cover with the option to buy additional cover
- Access to opt into a range of competitively priced benefits, including health cash plan, dental cover, cancer checks, health assessments, critical illness cover and cycle to work scheme
- Employee life assurance
- Employer funded Income protection scheme
- Employee Assistance Programme, with 24/7 counselling service
- Access to MYGYM discounts for membership offers and discounts
- Access to a range of lifestyle discounts
A career at NCR Atleos means embracing our innovative culture and values, seeking new adventures and carving your own path.
Customer Engineer in Blackburn employer: NCR Atleos Corporation
Contact Detail:
NCR Atleos Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Engineer in Blackburn
✨Tip Number 1
Get to know the company! Research NCR Atleos and understand their culture and values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your problem-solving skills! As a Customer Engineer, you'll need to think on your feet. Try out some common technical issues and how you'd resolve them. This will boost your confidence and impress interviewers.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you for the role. Plus, it shows you're proactive and keen to learn from others.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings and updates directly from us, making it easier to stay in the loop.
We think you need these skills to ace Customer Engineer in Blackburn
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your mechanical/electrical aptitude and any relevant field experience to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Customer Engineer role. Share specific examples of how you've tackled customer issues or performed repairs in the past.
Show Off Your Problem-Solving Skills: In your application, give us a glimpse of your problem-solving abilities. Describe a challenging situation you faced and how you resolved it, especially in a field-based context.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at NCR Atleos Corporation
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around ATM modules and general PC hardware. Familiarise yourself with common faults and repairs, as well as the specific equipment you'll be working with. This will show that you're not just a quick learner but also genuinely interested in the role.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled tricky situations in the past, particularly in field-based roles. Think about times when you've had to diagnose issues on-site or work independently under pressure. This will demonstrate your ability to take ownership of customer issues and ensure satisfaction.
✨Get to Know the Area
Since the job involves travel across Preston, Blackpool, and Blackburn, having a good geographical knowledge of these areas can be a big plus. Mention any local insights you have during the interview, as it shows you're ready to hit the ground running and understand the customer base.
✨Be Personable
Your interpersonal skills are crucial for this role, so practice how you communicate. Be friendly, approachable, and ready to engage with the interviewer. Share experiences where you've built strong customer relationships, as this will highlight your suitability for a customer-facing position.
