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- Tasks: Lead user research and guide teams to ensure user insights shape project delivery.
- Company: Ncounter, a key player in Defence services with a focus on user-centric design.
- Benefits: Competitive daily rate, flexible contract, and the chance to work on impactful projects.
- Why this job: Make a real difference in Defence by shaping services that matter to users.
- Qualifications: DV Clearance and experience in user research and team leadership.
- Other info: Opportunity to coach and develop fellow researchers in a dynamic environment.
Ncounter are looking for a User Research Lead to support a major Defence programme, guiding multidisciplinary teams and ensuring user insight shapes every phase of delivery. You will balance hands on research with team leadership, while keeping delivery aligned to user needs, policy requirements and programme outcomes.
Key Responsibilities:
- Lead research planning, method selection and end to end delivery within agile teams
- Run programmes of research across several workstreams and translate findings into clear actions
- Facilitate workshops, shape discovery and alpha activity, and influence senior stakeholders
- Define research standards, processes and strategy for consistent, high quality output
- Coach and develop researchers and design colleagues, supporting capability growth
- Communicate insight clearly to drive prioritisation, design decisions and measurable value
If you are DV Cleared and want to contribute to high impact Defence services, please contact Ncounter with your latest CV.
User Research Lead in London employer: Ncounter Limited
Contact Detail:
Ncounter Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land User Research Lead in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those who work in user research or defence. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! Prepare a portfolio that highlights your best user research projects. Make sure it showcases your ability to translate findings into actionable insights, just like the role requires.
✨Tip Number 3
Practice makes perfect! Get ready for interviews by rehearsing answers to common questions about user research methodologies and team leadership. We want you to feel confident and ready to impress!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace User Research Lead in London
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you start your application, take a moment to really digest the job description. It’s packed with info about what we’re looking for, and understanding it will help you tailor your application to show us you’re the perfect fit.
Showcase Your Relevant Experience: When writing your CV and cover letter, make sure to highlight your experience that aligns with the key responsibilities listed. We want to see how your past roles have prepared you to lead research and influence stakeholders effectively.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to communicate your insights and experiences. We appreciate a well-structured application that makes it easy for us to see your qualifications at a glance.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised on our end.
How to prepare for a job interview at Ncounter Limited
✨Know Your User Research Inside Out
Make sure you’re well-versed in user research methodologies and can discuss them confidently. Prepare examples of how you've led research planning and method selection in previous roles, especially within agile teams.
✨Showcase Your Leadership Skills
As a User Research Lead, you'll need to demonstrate your ability to guide multidisciplinary teams. Think of specific instances where you've facilitated workshops or influenced senior stakeholders, and be ready to share these stories during the interview.
✨Align with Defence Programme Goals
Familiarise yourself with the key objectives of the Defence programme you’ll be supporting. Be prepared to discuss how your research insights can shape delivery and align with user needs and policy requirements.
✨Communicate Clearly and Effectively
Practice articulating your insights and findings in a way that drives prioritisation and design decisions. Use clear, concise language and be ready to explain how your research has delivered measurable value in past projects.
