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- Tasks: Manage and evolve partner relationships in the fintech space, driving growth and collaboration.
- Company: Join nCino, a leader in cloud banking, transforming financial services with innovation.
- Benefits: Enjoy private medical insurance, life insurance, generous leave, and employee discounts.
- Other info: Thriving culture focused on fun, integrity, and inclusivity with excellent career growth opportunities.
- Why this job: Make a real impact in fintech while working with cutting-edge technology and dynamic teams.
- Qualifications: Experience in relationship management and a passion for fintech are essential.
The predicted salary is between 60000 - 80000 £ per year.
nCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking. Curious Minds. Bold Ideas. Extraordinary Impact. We are transforming financial services through bold innovation and relentless execution. You bring the ideas and drive. We will build what is next — together. Financial services is being reshaped — and the partner ecosystem powering that change is at the heart of how nCino grows.
As our Senior Partner Relationship Manager, you will own and evolve our consulting and technology partner relationships across multiple regions, acting as the primary steward for those partnerships internally and externally. This is a role with genuine strategic weight. You will shape how nCino's partner ecosystem is built, enabled, and scaled — working across Sales, Marketing, Product, and Customer Success to ensure our partners are positioned to sell and deliver with confidence. From vetting and onboarding new partners to leading joint go-to-market planning, your work will directly influence nCino's pipeline and customer outcomes. If you bring deep relationship instincts, a collaborative mindset, and a genuine passion for the fintech space, this is an opportunity to make a lasting impression on how nCino shows up in the market — and how our partners grow with us.
What You’ll Do
- Partner Relationship Management
- Own the overall relationship between nCino and our consulting and technology partners across the region.
- Lead vetting and onboarding of new partners, including risk management and mitigation, to support reliable revenue and customer satisfaction goals.
- Forecast, track, and manage partner revenue goals and expectations.
- Build deep relationships with key executives at partner organisations and drive meaningful connection between partners and internal teams.
- Serve as the primary point of escalation for any issues triggered by or impacting external partners.
- Lead annual account planning sessions covering pipeline, forecasting, marketing initiatives, delivery review, and more.
- Support and administer partnership, alliance, and reseller agreements and other contractual documentation.
- Keep partners informed on nCino's product roadmap and future strategy, and ensure feedback reaches the right internal teams.
- Business Development, Marketing & Sales
- Work with our marketing team to define joint go-to-market strategies and coordinate marketing activities including conferences, webinars, and content.
- Enable the ecosystem with nCino's sales positioning, tactics, and value propositions.
- Collaborate with sales leadership and individual reps to manage partner pipeline and drive qualified opportunities.
- Influence buy-in across Sales and Product leadership for partner relationships, with clearly defined success metrics by region.
- Delivery & Enablement
- Mobilise and equip partners with nCino's implementation best practices and establish ways of working with a continuous improvement mindset.
- Work with Professional Services teams to establish cadences with partners and customers to drive consistent, high-quality delivery.
- Lead partner training coordination, enablement, and certification.
- Collaborate with Partner Relationship Managers in other regions to ensure nCino's Partner Program remains consistent and scalable.
- Leverage AI tools and insights to enhance efficiency, automate routine tasks, and drive smarter decision-making across your work.
Ideally You’ll Have
- Solid experience in relationship management, consulting, banking, or enterprise software — with a proven track record of managing complex partnerships or accounts.
- Demonstrated ability to manage projects and deliver outcomes across cross-functional teams.
- Strong communication and listening skills, with the ability to engage credibly at executive level.
- A problem-solving, inquisitive mindset with a focus on continuous improvement.
- Comfort navigating ambiguity and adapting your approach to different situations and stakeholders.
- Experience in conflict resolution and the ability to work through complex, multi-party scenarios.
- Willingness to travel up to 50% domestically and internationally.
You’ll Stand Out If You Also Bring
- A background in consulting or fintech, or experience working within a SaaS company's partner ecosystem.
- Familiarity with Salesforce or similar CRM platforms.
- Experience in process re-engineering or operational improvement.
- Knowledge of the banking or financial services landscape.
In Return We’re Offering
- Private medical insurance
- Life insurance
- Company pension with 6% employer contribution
- 25 days annual leave
- Employee Stock Purchase Plan (ESPP) — purchase nCino shares at a 15% discount
- Salary sacrifice schemes: cycle to work and gym membership
- Perkbox — discounts, free coffee, free movies and more
- Employee Assistance Programme
- 16 hours paid volunteering leave per year
Our Culture — Live the Six
At nCino, our six core values aren't words on a wall — they're how we show up every day:
- Always Have Fun — we celebrate together, support each other, and make nCino a place people genuinely love to work.
- Make Someone's Day — we keep customers and colleagues at the heart of everything we do.
- Bring Your A-Game — we hold ourselves to high standards and take pride in delivering excellence.
- Do the Right Thing — we operate with integrity, transparency, and accountability.
- Respect Each Other — we champion an inclusive culture where every voice is valued.
- Be a Winner — we pursue success together, as one team with shared ambitions.
If you thrive in a high-energy, entrepreneurial environment, we invite you to share your passion, ideas and excitement at nCino.
Senior Partner Relationship Manager employer: nCino
Contact Detail:
nCino Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Partner Relationship Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the fintech space. Attend industry events, webinars, or even local meetups. The more you engage, the better your chances of landing that Senior Partner Relationship Manager role.
✨Tip Number 2
Show off your relationship skills! When you get the chance to chat with potential employers, highlight your experience in managing partnerships. Share specific examples of how you've built and maintained strong relationships in previous roles.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to nCino directly through our website and express your interest in the Senior Partner Relationship Manager position. A little initiative can go a long way!
✨Tip Number 4
Prepare for the interview! Research nCino’s partner ecosystem and come ready with ideas on how you can contribute. Show that you’re not just a fit for the role, but that you’re excited about shaping the future of financial services with us.
We think you need these skills to ace Senior Partner Relationship Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Partner Relationship Manager role. Highlight your experience in relationship management and how it aligns with nCino's mission to transform financial services.
Showcase Your Passion: Let your enthusiasm for fintech shine through! Share specific examples of how you've contributed to partner ecosystems or driven successful collaborations in your previous roles.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We want to see your skills and experiences without having to sift through unnecessary fluff!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at nCino.
How to prepare for a job interview at nCino
✨Know Your Partners
Before the interview, research nCino's existing partners and their roles in the fintech space. Understanding their business models and how they align with nCino's goals will help you demonstrate your strategic thinking and relationship management skills.
✨Showcase Your Communication Skills
As a Senior Partner Relationship Manager, strong communication is key. Prepare examples of how you've effectively engaged with executives or resolved conflicts in past roles. This will highlight your ability to build deep relationships and navigate complex scenarios.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities and adaptability. Think of specific situations where you had to manage multiple stakeholders or adapt your approach to achieve a successful outcome. This will show your capability to thrive in ambiguity.
✨Align with Company Values
Familiarise yourself with nCino's core values and think about how your personal values align with them. Be prepared to discuss how you embody these principles in your work, especially around collaboration and integrity, as this will resonate well with the interviewers.