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- Tasks: Manage and enhance relationships with technology partners in a dynamic cloud banking environment.
- Company: Join nCino, the global leader in cloud banking, and shape the future of finance.
- Benefits: Competitive salary, travel opportunities, and a chance to work with innovative technologies.
- Why this job: Be at the forefront of cloud banking and drive impactful partnerships that matter.
- Qualifications: 5+ years in relationship management, strong communication skills, and a problem-solving mindset.
- Other info: Opportunity for significant career growth and collaboration across diverse teams.
The predicted salary is between 36000 - 60000 £ per year.
nCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking. The Senior Partner Relationship Manager is responsible for managing nCino’s consulting and technology partner ecosystem across multiple regions. This role leads efforts in relation to vetting and onboarding potential partners, business development and go-to-market strategies of existing partners, as well as ensuring the whole ecosystem is well-equipped to sell and deliver at scale. It requires robust cross-team collaboration across nCino departments including, but not limited to, Sales, Marketing, Product Development, and Customer Success to enhance the depth and scale of our consulting and technology partnerships. This role acts as the steward or champion for the consulting partners internally.
Responsibilities
- Support the overall relationship between nCino and the technology partner(s).
- Responsible for vetting and supporting onboarding new partners, and performing risk management and mitigation, with the aim of helping both our partners and nCino to reliably achieve revenue and customer satisfaction goals.
- Forecast, track, and manage Partner Revenue goals and expectations.
- Establish deep relationships with key executives at all partners across the region and drive relationship building activities between our partners and internal teams.
- Lead recurrent account planning sessions to cover all facets of the partnership – pipeline and forecasting, marketing activities including go-to-market initiatives, delivery review and feedback, etc.
- Support all partnership and alliance agreements, referral and reseller agreements, and any other contractual documentation between our partners.
- Educate our partner ecosystem on nCino’s roadmap and future product strategies, ensuring any concerns or product ideas are escalated to the product team.
- Forward-looking plan for and coordinate technical support of partner owned orgs, integrations, enablement activities, and sales tools.
- Leverage AI tools and techniques to enhance work efficiency and optimize business operations by automating routine tasks to improve accuracy, save time, and minimize errors.
- Utilize AI-driven insights to refine decision-making, elevate customer experience, and boost team productivity while ensuring its application provides measurable value, driving innovation and smarter ways of working.
Business Development, Marketing, and Sales
- Work with nCino marketing team to support definition of joint go-to-market strategies and marketing needs.
- Enable the ecosystem with nCino’s sales tactics, positioning, and value propositions.
- Educate the nCino sales team on the joint value propositions with our tech partners.
- Work with internal sales leadership and individual sales reps to drive qualified leads, manage partner pipeline and close new business.
- Manage partner referrals and support reseller activities.
- Coordinate partner marketing activities including conferences, white papers, webinars etc.
Delivery
- Mobilize and enable the ecosystem with nCino’s expectations around implementation best practices and establish ways of working with a continual improvement mindset.
- Work with Professional Services teams to establish review cadences with partners and customers to continually drive best practice partner delivery.
- Lead partner training coordination, enablement, and certification.
- Process and administer Salesforce orgs with nCino packages to partners.
- Coordinate and collaborate with Partner Relationship Managers from other regions to ensure nCino’s Partner Program is consistent and scalable.
Qualifications
- 5+ years of Relationship Management in Consulting or SaaS companies.
- Proven track record of program management with ability to demonstrate successful outcomes.
- Strong listening skills and impeccable verbal and written communication skills.
- Problem solving mindset (inquisitive) with eye on continual improvement.
- Flexible demeanor with strong situational adaptability.
- Adept at conflict resolution and ability to think through/resolve complex scenarios.
- Consulting or FinTech experience.
- SaaS solutions sales experience.
- Salesforce experience, knowledge of the platform.
- FinTech Ecosystem experience at SaaS company.
- Banking experience.
- Position requires up to 50% domestic and international travel.
Technology Partner Relationship Manager in London employer: nCino, Inc.
Contact Detail:
nCino, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technology Partner Relationship Manager in London
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, webinars, or even local meetups. Building relationships can open doors that a CV just can't.
✨Show Off Your Skills
When you get the chance to chat with potential employers, don’t hold back! Share your experiences and how you've tackled challenges in past roles. Let them see the value you bring to the table.
✨Research the Company
Before any interview, dive deep into nCino’s culture, values, and recent projects. This shows you're genuinely interested and helps you tailor your responses to align with their goals.
✨Follow Up
After interviews or networking events, drop a quick thank-you note. It keeps you on their radar and shows your enthusiasm for the role. Plus, it’s just good manners!
We think you need these skills to ace Technology Partner Relationship Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technology Partner Relationship Manager role. Highlight your experience in relationship management, especially in consulting or SaaS companies, and showcase any relevant achievements that align with nCino's goals.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills can contribute to nCino’s partner ecosystem. Don’t forget to mention your problem-solving mindset and adaptability!
Showcase Your Communication Skills: Since this role requires impeccable verbal and written communication skills, make sure your application reflects that. Use clear, concise language and ensure there are no typos or grammatical errors. We want to see your attention to detail!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, it shows you’re serious about joining the nCino team!
How to prepare for a job interview at nCino, Inc.
✨Know Your Partners
Before the interview, dive deep into nCino's partner ecosystem. Understand who their key partners are and what makes those relationships successful. This will help you demonstrate your knowledge of the role and show that you're ready to hit the ground running.
✨Showcase Your Collaboration Skills
Since this role involves cross-team collaboration, be prepared to share specific examples of how you've successfully worked with different departments in the past. Highlight your ability to build relationships and drive initiatives across teams, as this is crucial for success at nCino.
✨Be Ready for Problem-Solving Scenarios
Expect questions that assess your problem-solving skills. Prepare to discuss complex scenarios you've faced in previous roles and how you resolved them. This will showcase your inquisitive mindset and adaptability, which are key traits for this position.
✨Understand AI's Role in Business Development
Familiarise yourself with how AI tools can enhance business operations, especially in a SaaS context. Be ready to discuss how you've leveraged technology to improve efficiency or customer experience in your past roles, as this aligns with nCino's focus on innovation.
