North Cumbria Integrated Care NHS Foundation Trust is recruiting a full-time Patient Advice & Liaison (PALS) Complaints Officer in Carlisle to deliver high-quality patient experience. You will support complainants, record concerns, and provide information about Trust services.
The role requires empathy, excellent organisational skills and the ability to work with staff across services to resolve issues and identify improvement themes. Salary £28,392 to £31,157 per year plus NHS benefits.
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Patient Experience & Complaints Liaison Officer in Carlisle employer: Ncic
Join NCIC at Penrith Hospital, where we pride ourselves on being a centre of excellence in rural healthcare. Our supportive work culture fosters inclusivity and compassion, offering employees opportunities for growth and development, alongside generous benefits such as a 27-day holiday scheme and NHS discounts. As part of our dedicated catering team, you'll play a vital role in delivering high-quality service while contributing to our mission of providing safe and effective care to the community.
