Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage customer orders, handle calls, and support the sales team.
- Company: Join NCH Europe, a dynamic company with a busy sales support team.
- Benefits: Enjoy training opportunities, a pension plan, and 25 days holiday.
- Other info: Fixed-term contract with potential for growth in a supportive team.
- Why this job: Be part of a fast-paced environment and enhance your customer service skills.
- Qualifications: Experience in customer service, strong communication, and IT skills.
The predicted salary is between 25000 - 30000 £ per year.
NCH Europe is seeking a Customer Service Administrator for a 10-month fixed-term contract to join their busy sales support team. The position involves order entry, service planning, and customer call handling.
Candidates should have experience in a fast-paced customer service environment, excellent communication skills, and IT literacy.
Benefits include training opportunities, pension, and 25 days holiday.
Customer Service & Order Administrator in London employer: NCH Europe
Contact Detail:
NCH Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Order Administrator in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on NCH Europe. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common customer service scenarios with a friend or family member. This will help you feel more confident when handling questions about your experience in a fast-paced environment during the interview.
✨Tip Number 3
Show off your IT skills! Be ready to discuss any software or systems you've used in previous roles. If you have experience with order entry or service planning tools, make sure to highlight that – it could give you an edge!
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to connect with you right away. Plus, you’ll be one step closer to landing that Customer Service Administrator role!
We think you need these skills to ace Customer Service & Order Administrator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and order administration. We want to see how you've thrived in fast-paced environments, so don’t hold back on those examples!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to showcase your communication skills and explain why you’re the perfect fit for our team. Keep it friendly and professional – we love a personal touch!
Show Off Your IT Skills: Since the role involves order entry and service planning, let us know about your IT literacy. Mention any relevant software or tools you’ve used before – it’ll help us see how you can hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at NCH Europe
✨Know the Company Inside Out
Before your interview, take some time to research NCH Europe. Understand their products, services, and company culture. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences that highlight your customer service skills. Think about times when you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to thrive in a fast-paced environment.
✨Brush Up on IT Literacy
Since the role requires IT literacy, make sure you're comfortable with common software and tools used in customer service and order administration. If you know what systems NCH Europe uses, mention your familiarity with them during the interview.
✨Practice Your Communication Skills
Excellent communication is key for this role. Practice answering common interview questions clearly and concisely. You might even want to do a mock interview with a friend to get feedback on your delivery and body language.