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For Companies At a Glance
- Tasks: Support students and staff with administrative tasks in Higher Education.
- Company: Join Newcastle College, a vibrant institution dedicated to student success.
- Benefits: Enjoy flexible working, generous leave, student discounts, and a supportive work environment.
- Why this job: Be part of a team that values inclusivity, collaboration, and excellence in education.
- Qualifications: Ideal candidates should have admin experience and strong customer service skills.
- Other info: Contact Elizabeth Martin for more details; no agency applications accepted.
The predicted salary is between 28800 - 48000 £ per year.
Role Description
We are seeking to recruit a highly motivated HE Administrator to join our HE administration team, and to help facilitate an outstanding student experience.
This position will involve providing administrative support to both students and staff within Higher Education, this includes answering phone calls and emails, enrolling students, minute taking and other general administrative tasks, all whilst ensuring compliance with regulatory bodies.
The ideal candidate should have good general administration knowledge, excellent customer service skills and must have knowledge and experience of higher education administration. The candidate will need to demonstrate initiative, have a solution focused attitude and be able to build positive relationships with colleagues and students.
Should you consider yourself to have the skills and attributes for this role, we would be delighted to hear from you. For further details and to discuss the role in more detail, please contact Elizabeth Martin, Higher Education Academic Co-ordinator elizabeth.martin@ncl-coll.ac.uk.
No agency applications will be accepted.
Employee Benefits
NCG is a great place to work, with a whole host of benefits such as:
- Generous Annual Leave
- Flexible Working
- Student Discount
- Government Pension Schemes
- Cycle to Work
- Employee Assistance Programme
For more information, please see our website – Our Benefits
NCG VALUES
Our values are not just about what we do, but also how we do things. Shaped by our colleagues, customers and learners, they set the standard of how we should behave, how we work together and give us the opportunity to make the right decisions based on the values we all share.
- Being both inclusive and diverse
- Trusting and respecting our communities
- Taking ownership whilst working collaboratively
- Inspiring excellence and curiosity
For further detail about our Values and Strategy, please visit our website – Values and Strategy #J-18808-Ljbffr
Higher Education Administrator Newcastle College employer: NCG
Contact Detail:
NCG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Higher Education Administrator Newcastle College
✨Tip Number 1
Familiarise yourself with Newcastle College's values and mission. Understanding their commitment to inclusivity, collaboration, and excellence will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of Newcastle College. Engaging with them can provide valuable insights into the culture and expectations of the HE administration team, which can be beneficial in your application process.
✨Tip Number 3
Prepare to discuss specific examples of your administrative experience in higher education. Highlighting your problem-solving skills and ability to build relationships will demonstrate your suitability for the role.
✨Tip Number 4
Showcase your customer service skills by preparing scenarios where you've successfully assisted students or colleagues. This will illustrate your proactive attitude and commitment to enhancing the student experience.
We think you need these skills to ace Higher Education Administrator Newcastle College
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Higher Education Administrator position. Tailor your application to highlight how your skills and experiences align with these needs.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in higher education administration or similar roles. Provide specific examples of how you've demonstrated excellent customer service and administrative skills.
Showcase Your Skills: Make sure to mention your ability to build positive relationships with colleagues and students. Discuss your initiative and solution-focused attitude, as these are key attributes for the role.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-organised and clearly formatted.
How to prepare for a job interview at NCG
✨Know Your Role
Familiarise yourself with the responsibilities of a Higher Education Administrator. Understand the key tasks such as enrolling students, minute taking, and compliance with regulatory bodies. This will help you demonstrate your knowledge during the interview.
✨Showcase Customer Service Skills
Since excellent customer service is crucial for this role, prepare examples of how you've successfully handled inquiries or resolved issues in previous positions. Highlight your ability to build positive relationships with both colleagues and students.
✨Demonstrate Initiative
Be ready to discuss situations where you've taken the initiative to solve problems or improve processes. This shows that you have a solution-focused attitude, which is highly valued in this position.
✨Align with Company Values
Research Newcastle College's values and think about how your personal values align with theirs. Be prepared to discuss how you can contribute to an inclusive and diverse environment while inspiring excellence and curiosity.
