Attendance and Intervention Officer
Attendance and Intervention Officer

Attendance and Intervention Officer

Full-Time 30000 - 40000 £ / year (est.) No home office possible
N

At a Glance

  • Tasks: Support student engagement and monitor attendance to ensure academic success.
  • Company: Join NCG, a leading inclusive education group in Canary Wharf, London.
  • Benefits: Enjoy flexible working, student discounts, gym memberships, and financial wellbeing support.
  • Other info: Be part of a diverse team that values collaboration and excellence.
  • Why this job: Make a real difference in students' lives while fostering a supportive learning community.
  • Qualifications: Strong organisational skills and a passion for student success.

The predicted salary is between 30000 - 40000 £ per year.

ABOUT NCG HE CENTRE

The NCG Higher Education Centre is part of NCG, one of the UK's largest and most inclusive education groups. Based in Canary Wharf - London, the Centre delivers a range of higher education programmes designed to equip students with the necessary skills, knowledge and confidence to succeed in their chosen careers. Our mission is to make higher education accessible, flexible and relevant, while fostering academic excellence and professional growth within a supportive, diverse learning community.

PURPOSE OF THE ROLE

The role involves supporting student engagement and retention, as well as regulatory compliance, by maintaining accurate attendance and student status records, identifying students at risk through attendance monitoring, and contributing to timely interventions. The postholder plays a key role in ensuring the integrity of data for internal reporting and external returns (including requirements of the Student Loans Company), and in supporting academic and professional services staff in upholding high standards of attendance record management.

EMPLOYEE BENEFITS

NCG HE Centre is a great place to work, with a whole host of benefits such as:

  • Flexible Working
  • Student Discounts
  • NEST Pension Schemes
  • Gym Membership Discounts
  • Retail, Cinema and Grocery Discounts
  • Investing and Savings Opportunities
  • Financial Wellbeing Education & Debt Advice

NCG VALUES

Our values are not just about what we do, but also how we do things. Shaped by our colleagues, customers and learners, they set the standard of how we should behave, how we work together and give us the opportunity to make the right decisions based on the values we all share.

  • Being both inclusive and diverse
  • Trusting and respecting our communities
  • Taking ownership whilst working collaboratively
  • Inspiring excellence and curiosity

Attendance and Intervention Officer employer: NCG

At NCG Higher Education Centre, located in the vibrant Canary Wharf, we pride ourselves on being an inclusive and supportive employer that champions professional growth and academic excellence. Our flexible working arrangements, comprehensive benefits including student discounts and financial wellbeing education, and a strong commitment to diversity create a dynamic work culture where every employee can thrive and make a meaningful impact on students' lives.
N

Contact Detail:

NCG Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Attendance and Intervention Officer

✨Tip Number 1

Network like a pro! Reach out to current employees at NCG HE Centre on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.

✨Tip Number 2

Prepare for the interview by researching the role and the company values. Think about how your skills align with their mission of supporting student engagement and retention. Show them you’re not just a fit for the job, but for their culture too!

✨Tip Number 3

Practice makes perfect! Get a friend to do a mock interview with you. Focus on articulating your experience with attendance monitoring and interventions, as these are key aspects of the role.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the NCG family.

We think you need these skills to ace Attendance and Intervention Officer

Student Engagement
Attendance Monitoring
Data Integrity
Regulatory Compliance
Record Management
Intervention Strategies
Analytical Skills
Communication Skills
Collaboration
Problem-Solving Skills
Attention to Detail
Time Management
Adaptability

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Attendance and Intervention Officer role. Highlight your experience with student engagement and data management, as these are key aspects of the job.

Showcase Your Values: We love candidates who resonate with our values! In your application, mention how you embody inclusivity, collaboration, and a commitment to excellence. This will show us that you're a great fit for our team.

Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate well-structured applications that get straight to the point while showcasing your skills and experiences.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at NCG

✨Know Your Role Inside Out

Before the interview, make sure you thoroughly understand the responsibilities of an Attendance and Intervention Officer. Familiarise yourself with how attendance monitoring impacts student engagement and retention, as well as the importance of data integrity for reporting purposes.

✨Showcase Your People Skills

This role is all about supporting students and collaborating with staff. Be ready to share examples of how you've successfully engaged with students or worked in a team to solve problems. Highlight your ability to inspire and motivate others, which aligns with the values of NCG.

✨Prepare for Scenario Questions

Expect questions that ask how you'd handle specific situations, like identifying at-risk students or managing attendance records. Think of real-life examples where you've had to intervene or support someone, and be prepared to discuss your thought process and outcomes.

✨Align with NCG's Values

Familiarise yourself with NCG's core values and think about how your personal values align with them. During the interview, weave these values into your responses to demonstrate that you're not just a fit for the role, but also for the culture of the organisation.

Attendance and Intervention Officer
NCG

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>