At a Glance
- Tasks: Support students with enrolment, queries, and access to services throughout their studies.
- Company: Join NCG, one of the UK's largest and most inclusive education groups.
- Benefits: Enjoy flexible working, student discounts, gym memberships, and financial wellbeing support.
- Other info: Be part of a diverse community focused on academic excellence and professional growth.
- Why this job: Make a real difference in students' lives while developing your skills in a supportive environment.
- Qualifications: Strong customer service skills and attention to detail are essential.
The predicted salary is between 23400 - 28600 £ per year.
The Student Support Officer provides administrative support and information to students throughout their studies. The postholder will act as a key point of contact for student enquiries and will assist students with processes such as enrolment, learning agreements, authorised absences, student letters, travel discounts and access to relevant services.
The NCG Higher Education Centre is part of NCG, one of the UK's largest and most inclusive education groups. Based in Canary Wharf - London, the Centre delivers a range of higher education programmes designed to equip students with the necessary skills, knowledge and confidence to succeed in their chosen careers. Our mission is to make higher education accessible, flexible and relevant, while fostering academic excellence and professional growth within a supportive, diverse learning community.
The role requires excellent customer service, accurate record-keeping and close collaboration with Student Records, Finance, Attendance and Intervention, academic teams and other relevant departments. EMPLOYEE BENEFITS NCG HE Centre is a great place to work, with a whole host of benefits such as:
- Flexible Working
- Student Discounts
- NEST Pension Schemes
- Gym Membership Discounts
- Retail, Cinema and Grocery Discounts
- Investing and Savings Opportunities
- Financial Wellbeing Education & Debt Advice
NCG VALUES
Our values are not just about what we do, but also how we do things. Shaped by our colleagues, customers and learners, they set the standard of how we should behave, how we work together and give us the opportunity to make the right decisions based on the values we all share.
- Being both inclusive and diverse
#J-18808-Ljbffr
Student Support Officer employer: Ncg Higher Education Centre
At NCG Higher Education Centre, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment in the heart of Canary Wharf, London. Our commitment to employee growth is reflected in our flexible working arrangements, extensive benefits including student discounts and financial wellbeing education, and a culture that values collaboration and diversity. Join us in making higher education accessible and relevant while enjoying a fulfilling career that empowers you to make a difference.
Contact Details:
Ncg Higher Education Centre Recruitment Team
