Student Experience Manager

Student Experience Manager

Carlisle Full-Time 28800 - 48000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead student engagement programmes and support wellbeing initiatives.
  • Company: Join Carlisle College, part of NCG Group, a top provider of education and training.
  • Benefits: Enjoy flexible working, student discounts, and an employee assistance programme.
  • Why this job: Make a real impact on student life and help shape an outstanding college experience.
  • Qualifications: Strong leadership skills and a passion for student success are essential.
  • Other info: Interviews will be held on Wednesday 9th July 2025.

The predicted salary is between 28800 - 48000 £ per year.

Carlisle College, part of NCG Group (a leading national provider of education and training) is looking to recruit an enthusiastic and experienced Student Experience Manager. This is a key position focused on making a real impact on student life across the College. In this role you will lead on delivering a dynamic enrichment and engagement programme, embedding the learner voice strategy, supporting student wellbeing, and developing an inclusive, vibrant college experience.

A core part of the role is managing the Work Experience team to ensure all learners access high-quality placements that support their progression and personal development. You'll also oversee careers advice, student support services, and help promote the College through internal and external events. If you're passionate about student success, have strong leadership skills, and enjoy working in a fast-paced, student-focused environment - we'd love to hear from you. Join us and help shape an outstanding student experience.

EMPLOYEE BENEFITS

  • Flexible Working
  • Student Discount
  • Cycle to Work
  • Employee Assistance Programme

NCG VALUES

Our values are not just about what we do, but also how we do things. Shaped by our colleagues, customers and learners, they set the standard of how we should behave, how we work together and give us the opportunity to make the right decisions based on the values we all share:

  • Being both inclusive and diverse
  • Trusting and respecting our communities
  • Taking ownership whilst working collaboratively
  • Inspiring excellence and curiosity

Student Experience Manager employer: NCG Corporation

At Carlisle College, part of the NCG Group, we pride ourselves on being an exceptional employer dedicated to fostering a vibrant and inclusive work culture. Our commitment to employee growth is reflected in our dynamic enrichment programmes and support services, ensuring that every team member can thrive while making a meaningful impact on student life. With benefits like flexible working, student discounts, and a strong emphasis on collaboration and respect, joining us means becoming part of a community that values excellence and curiosity.
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Contact Detail:

NCG Corporation Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Student Experience Manager

✨Tip Number 1

Familiarise yourself with the specific student engagement strategies that Carlisle College employs. Understanding their current programmes and initiatives will allow you to speak knowledgeably about how you can contribute to enhancing the student experience.

✨Tip Number 2

Network with current or former employees of Carlisle College or similar institutions. Engaging in conversations about their experiences can provide valuable insights into the college culture and expectations for the Student Experience Manager role.

✨Tip Number 3

Prepare to discuss your leadership style and how it aligns with the values of NCG. Be ready to share examples of how you've successfully led teams in dynamic environments, particularly in relation to student support and wellbeing.

✨Tip Number 4

Showcase your passion for student success by highlighting any relevant projects or initiatives you've been involved in. This could include developing enrichment programmes or improving student services, which directly relate to the responsibilities of the role.

We think you need these skills to ace Student Experience Manager

Leadership Skills
Student Engagement Strategies
Programme Development
Wellbeing Support
Communication Skills
Event Management
Career Guidance
Team Management
Inclusivity Practices
Stakeholder Engagement
Problem-Solving Skills
Adaptability
Collaboration
Data Analysis for Student Feedback

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements for the Student Experience Manager position. Tailor your application to highlight how your skills and experiences align with these aspects.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles or experiences that demonstrate your leadership skills, ability to enhance student engagement, and commitment to student wellbeing. Use specific examples to illustrate your impact in similar positions.

Showcase Your Passion: Express your enthusiasm for improving student experiences and your dedication to fostering an inclusive environment. Share personal anecdotes or motivations that reflect your passion for student success and community involvement.

Proofread Your Application: Before submitting, carefully proofread your application materials for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.

How to prepare for a job interview at NCG Corporation

✨Understand the Role

Make sure you thoroughly understand the responsibilities of a Student Experience Manager. Familiarise yourself with the key aspects of the role, such as leading enrichment programmes and supporting student wellbeing, so you can discuss how your experience aligns with these requirements.

✨Showcase Leadership Skills

Prepare examples that demonstrate your leadership abilities, especially in managing teams or projects. Highlight any experiences where you've successfully led initiatives that improved student engagement or wellbeing.

✨Emphasise Inclusivity

Given the importance of inclusivity in this role, be ready to discuss how you've fostered an inclusive environment in previous positions. Share specific strategies you've implemented to ensure all students feel valued and supported.

✨Prepare Questions

Have thoughtful questions ready to ask the interviewers about their current student engagement strategies and future goals. This shows your genuine interest in the role and helps you assess if the college's values align with yours.

Student Experience Manager
NCG Corporation
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  • Student Experience Manager

    Carlisle
    Full-Time
    28800 - 48000 £ / year (est.)

    Application deadline: 2027-07-07

  • N

    NCG Corporation

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