Higher Education Academic Coordinator - Partnerships in Newcastle upon Tyne

Role Description

We are seeking to recruit a highly motivated HE Academic Coordinator to join our HE Partnerships administration team and help facilitate an outstanding student experience.

This role involves overseeing and coordinating administrative support for both students and staff within Higher Education. You will lead a small team, ensuring the effective delivery of administrative services across the student journey — including enrolment, records management, compliance processes, and committee support. You\’ll be responsible for maintaining accurate data, supporting internal and external audits, and ensuring all activity is aligned with sector regulations and institutional policies.

Responsibilities & Qualifications

The ideal candidate will bring strong leadership and administrative experience, excellent customer service skills, and preferably a working knowledge of Higher Education. You will be a confident communicator, highly organised, solution-focused, and able to build positive relationships across teams.

Experience in managing staff, driving process improvements, and ensuring a high level of service delivery is essential. Should you consider yourself to have the skills and attributes for this role, we would be delighted to hear from you.

For further details and to discuss the role in more detail, please contact Saran Golightly, Quality Improvement Manager HE Partnerships. No agency applications will be accepted.

Employee Benefits

• Generous Annual Leave
• Flexible Working
• Student Discount
• Government Pension Schemes
• Cycle to Work
• Employee Assistance Programme

Values

• Being both inclusive and diverse
• Trusting and respecting our communities
• Taking ownership whilst working collaboratively
• Inspiring excellence and curiosity

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