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- Tasks: Support multiple teams with administrative tasks in a fast-paced education environment.
- Company: Join a leading organisation dedicated to promoting inclusive learning.
- Benefits: Generous annual leave, flexible working, and health cash plan.
- Why this job: Make a real impact on education while developing valuable skills.
- Qualifications: Experience in busy admin roles and strong communication skills required.
- Other info: Enjoy a vibrant culture that values diversity and collaboration.
The predicted salary is between 24727 - 24727 £ per year.
Contract: Permanent
Location: Hybrid (Head Office: Quorum Business Park, Newcastle upon Tyne)
Salary: £24,727
Hours per week: 37
About the Role
We’re excited to be looking for an Administrator to join our Operations team. In this role, you’ll work alongside another Administrator to provide high-quality support to multiple teams while building strong relationships across the business. This role will give you exposure to working in a fast paced and rewarding environment in the education sector, developing skills across a range of administrative tasks. The variety within this role means you’ll be continually challenged and given opportunities to develop new skills across different areas of the business.
How you’ll make an impact
- Liaise with cross-organisation teams to effect various deadlines and actions.
- Co‑ordinate team activities including scheduling meetings, appointments, visits, training and events.
- Prepare and update meeting agendas, minutes, reports, action lists and trackers.
- Assist in the accurate co‑ordination of diary activities and appointments of designated staff.
- Confidently use systems and transcribe data with accuracy.
- Ensure compliance with all regulatory requirements, managing and minimising risk, escalating potential breaches and Adverse Effects notifications in a timely manner and identifying potential improvements and efficiency opportunities.
- Track and complete actions relating to queries from assessment activities delivered by third party providers, including those relating to script and certificate printing, online assessment, e‑marking, scanning of scripts and couriers.
- Ensure effective communication via verbal and written reports.
- Co‑ordinate the storage and secure destruction of confidential documents in accordance with GDPR.
- General administrative support, including letters, telephone correspondence and organisation of meetings.
We’d love to hear from you if you offer the following
- Experience of working in a busy administrative role coordinating multiple tasks, events and diaries.
- Excellent communication skills, both verbal and written including excellent grammar and spelling.
- Experience in the use of office applications and software such as Excel, Outlook, Access databases.
- Able to demonstrate excellent Word Processing and data entry skills.
- Strong organisational skills, with the ability to prioritise and maintain a high standard of accuracy.
What we’ll offer you in return
- Annual leave starting at 25 days and increasing up to 30 days with length of service.
- 8 bank holidays and an additional 3 days off during the Christmas closure.
- Birthday celebration day to celebrate your birthday or another life event.
- One hour per month to spend time on something that promotes wellbeing.
- Learning and Wellbeing fund of up to £200 per year.
- £400 towards any NCFE accredited qualifications per year.
- Up to 20 volunteering hours per year.
- Flexible working culture with a hybrid working approach.
- Early finish on a Friday at 4:30pm to start your weekend early.
- Health cash plan through Westfield to claim towards health costs such as dental and optical.
- Tech and Home scheme with savings at Currys and IKEA.
- Employee Assistance Programme with a confidential helpline and access to face to face and telephone counselling.
- Pension of up to 9% employer contribution when you contribute 3%.
- Death in service payment worth 4x your salary.
Shape real change with an NCFE career
Imagine a career where your contributions affect not only what people learn, but the way that learning is developed and delivered. With over 170 years of education experience our core purpose remains at the heart of the organisation – to promote and advance learning to create a fairer, more inclusive society, making sure no learner is left behind.
Want to know more? Take a look at our website https://www.ncfe.org.uk/
How to apply
Before applying, please note that we require all candidates to be able to demonstrate proof of Right to Work in the UK. Ready to join us and shape real change? Apply with your CV if you have the commitment to excel in this position.
Closing date: Monday 13 April 2026
Interview date: w/c 20 April 2026
Equality, Diversity and Inclusion (EDI) statement
We are committed to building rich diversity into our workforce at all levels, to ensure that we understand and are representative of the communities and customers we serve. We do not discriminate against anyone due to their gender, sexuality, race, age, religion, beliefs, identity, social background, visible or hidden disability, or neurodiversity. Instead, we pride ourselves on our collaborative, vibrant and high-performance culture which embraces everyone, celebrates uniqueness, and enables everyone's voice to be heard.
Operations Administrator in North East employer: NCFE
Contact Detail:
NCFE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Administrator in North East
✨Tip Number 1
Network like a pro! Reach out to people in the education sector, especially those who work at NCFE or similar organisations. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by researching common questions for administrative roles. Think about how your skills match the job description and be ready to share specific examples of your experience in coordinating tasks and managing diaries.
✨Tip Number 3
Show off your organisational skills during the interview! Bring a portfolio with examples of your work, like meeting agendas or reports you've prepared. This will demonstrate your attention to detail and ability to manage multiple tasks.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role can leave a lasting impression. Plus, it shows you’re proactive and genuinely excited about the opportunity.
We think you need these skills to ace Operations Administrator in North East
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Operations Administrator role. Highlight your administrative experience and any relevant software skills, as we love to see how you can contribute to our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you a perfect fit. Keep it concise but engaging – we want to feel your enthusiasm!
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application is clear and well-structured. Double-check for grammar and spelling errors, as we appreciate attention to detail in all forms of communication.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do at StudySmarter!
How to prepare for a job interview at NCFE
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Operations Administrator role. Familiarise yourself with the key responsibilities listed in the job description, such as coordinating team activities and managing diary appointments. This will help you demonstrate how your skills align with what they’re looking for.
✨Showcase Your Communication Skills
Since excellent communication is crucial for this position, prepare examples of how you've effectively communicated in previous roles. Whether it’s through written reports or verbal interactions, be ready to discuss specific instances where your communication made a positive impact.
✨Demonstrate Organisational Prowess
Highlight your organisational skills by discussing how you manage multiple tasks and priorities. You could share a story about a time when you successfully coordinated an event or managed conflicting schedules, showcasing your ability to stay on top of things in a busy environment.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the team dynamics, company culture, and opportunities for professional development. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.