CACHE Alumni Content Officer in Newcastle upon Tyne

Contract: Permanent

Location: Hybrid (Head Office: Quorum Business Park, Newcastle upon Tyne)

This is a hybrid working role, so you’ll need to be able to work from our Head Office one day per week.

Hours: 18.5 (2.5 days)

Salary: Up to £30,000 pro rata for part time hours, depending on experience

About The Role

We’re excited to be looking for a Content Officer to join our Marketing and Communications team to deliver an engaging and compelling content plan to drive engagement with members of our online CACHE Alumni community from the early years, education, health and care sectors. This role is essential to supporting the growth and engagement of our 20,000 strong community of learners, practitioners, and employers from the care sector. You’ll play a key part in ensuring we deliver relevant and focused content and events that assist their learning and development, along with sharing best practice across the community.

How You’ll Make An Impact

• Produce and deliver an annual, and quarterly content plan to co-ordinate all content generation and member events that will support creation of an engaging member experience
• Plan, research and write copy for CACHE Alumni members that is insightful and SEO focused across several key mediums such as case studies, blogs, sector-based articles
• Write and distribute member email communications and our monthly enewsletter, including the writing, co-ordination and compilation of Aluminate, the bi-annual CACHE Alumni members magazine
• Monitor, schedule and manage the social content across the social media channels for CACHE Alumni
• Support the delivery of a series of online webinars and events to engage members with relevant sector-based topics and advocates
• Work collaboratively with the wider NCFE communications team on copywriting, proofreading, events and webinars, as required

We’d love to hear from you if you offer the following

• Educated to degree level, or have an equivalent qualification, in a marketing/English/journalism discipline
• Demonstrable experience of being in a content marketing/copywriting role with an understanding of SEO
• Experience working with website content using CMS tools, as well as creating and managing campaigns through email marketing platforms and built‑in editors
• Excellent communication, accuracy, and attention to detail, including high‑quality written and verbal skills with exceptional grammar and spelling
• Strong organisational and interpersonal skills, with the ability to build positive relationships, manage multiple tasks, and maintain effective working relationships with a wide range of stakeholders

What will we offer you in return?

Below are just some of the fantastic benefits we’ll offer you to support you both professionally and personally:

• Annual leave starting at 25 days and increasing up to 30 days with length of service
• 8 bank holidays and an additional 3 days off during the Christmas closure
• YOU celebration day to celebrate your birthday or another life event
• YOU hour allowing you one hour per month to spend time on something that promotes your wellbeing
• Learning and Wellbeing fund of up to £200 per year
• £400 towards any NCFE accredited qualifications per year
• Up to 20 Volunteering hours per year
• Flexible working culture with a hybrid working approach
• Early finish on a Friday at 4:30pm to start your weekend early
• Health cash plan through Westfield to claim towards health costs such as dental and optical
• Tech and Home scheme with savings at Currys and IKEA
• Employee Assistance Programme with a confidential helpline and access to face to face and telephone counselling
• Pension of up to 9% employer contribution when you contribute 3%
• Death in service payment worth 4 x your salary

In addition to our benefits package, our Colleague Experience Charter sets out the unique experience you can expect when working at NCFE, to enable a thriving, engaged culture. You can find out more about our Colleague Experience Charter and working life at NCFE.

How To Apply

Before applying, please note that we require all candidates to demonstrate proof of Right to Work in the UK. Ready to join us and shape real change? Apply with your CV if you have the commitment to excel in this position.

Closing Date: Thursday 19 February 2026

Interview Date: Thursday 26 February 2026

Equality, Diversity and Inclusion (EDI) statement

We are committed to building rich diversity into our workforce at all levels, to ensure that we understand and are representative of the communities and customers we serve. We do not discriminate against anyone due to gender, sexuality, race, age, religion, beliefs, identity, social background, visible or hidden disability, or neurodiversity. Our culture is collaborative, vibrant and high‑performing, embracing everyone and enabling everyone’s voice to be heard.