At a Glance
- Tasks: Ensure quality assurance compliance in Health, Childcare & Education through assessments and data analysis.
- Company: Join NCFE, a leading education organisation with over 170 years of experience promoting inclusive learning.
- Benefits: Enjoy flexible working hours, full training, and the ability to balance work with personal commitments.
- Other info: This role requires availability from 9am to 5pm, Monday to Friday, during allocated work periods.
- Why this job: Make a real impact on learners' education while working in a supportive and diverse environment.
- Qualifications: Must have level 3 qualification in Health, Childcare & Education and good communication skills.
The predicted salary is between 28000 - 42000 £ per year.
Overview
Flexible Worker Contract
Location: Remote
About the role
We're looking for experienced External Quality Assurers (EQAs) to join our Health, Childcare and Education team.
This is an exciting opportunity for professionals with a background in quality assurance, assessment, education or training who are passionate about maintaining high standards of learning, assessment and regulatory compliance.
As an External Quality Assurer, you'll work with training providers and centres to ensure qualifications are delivered, assessed and quality assured in line with NCFE requirements, regulatory standards and best practice. You'll support continuous improvement, provide expert guidance and help drive outstanding learner outcomes.
Whilst this is a flexible worker role, during the period of allocated work we require availability between the hours of 9am – 5pm, Monday – Friday to be able to carry out reviews. Please make sure you can commit to this before applying.
How you'll make an impact:
- Conducting external quality assurance reviews and completing accurate reports within agreed service level agreements (SLAs)
- Reviewing centre performance, assessment decisions and quality assurance processes
- Monitoring compliance against awarding organisation and regulatory requirements
- Identifying risks, non-compliance and development needs, creating clear improvement action plans
- Providing advice, support and guidance to centres to improve quality, consistency and effectiveness
- Analysing evidence, performance data and quality indicators to support risk-based decision making
- Maintaining accurate records and documentation within CRM systems
- Working collaboratively with internal teams and external stakeholders
- Supporting standardisation activities and sharing quality assurance best practice
- Helping ensure a positive customer experience for centres and learners
We'd love to hear from you if you offer the following:
- A recognised Assessor qualification (e.g. CAVA, TAQA)
- A recognised Internal Quality Assurance qualification
- Teaching Qualification
- Minimum Level 3 qualification within a Health, Childcare and Education discipline
- Occupational expertise gained through industry experience and/or qualifications
- Knowledge of current developments in education and assessment
- Knowledge of assessment and quality assurance principles
- Strong report writing and evidence evaluation skills
- Excellent communication and stakeholder management skills
- Ability to analyse data, assess risk and make evidence-based quality decisions
- Willingness to travel within your allocated region when
Feeling inspired? Read the full Job Description
Why work as a flexible worker for NCFE?
Our flexible workforce provides supportive quality assurance to ensure that learners taking NCFE qualifications are getting the best education possible. If you become a flexible worker with us, you’ll choose how to fit your work around your other personal and professional commitments – making this a great opportunity to make a difference in a way that suits you.
You’ll receive full training and the materials, tools or equipment needed to ensure you’re able to complete your duties in line with NCFE requirements, with the ability to take on flexible worker contract alongside other work, without the need to be registered as self-employed.
All applicants will be expected to adhere to NCFE’s behavioural framework and to uphold our core values.
You can find out more about how our flexible arrangements work, the flexible worker roles we recruit, and frequently asked questions around the application, induction and training process, and your rights and protections by visiting our Flexible worker opportunities page.
Shape real change with an NCFE career
Imagine a career where your contributions affect not only what people learn, but the way that learning is developed and delivered.
With over 170 years of education experience our core purpose remains at the heart of the organisation – to promote and advance learning to create a fairer, more inclusive society, making sure no learner is left behind.
Want to know more? Take a look at our website https://www.ncfe.org.uk/
How to apply
Before applying, please note that we require all candidates to be able to demonstrate proof of Right to Work in the UK.
Ready to join us and shape real change? Apply with your CV and answer the associated application questions.
Closing Date:Tuesday 25 August 2026
Interview Date: Wednesday 2 September 2026
If you’re successfully shortlisted following the thorough application process, we’ll be running a group recruitment session for these roles which will include individual and group tasks relevant to the role requirements.
You’ll be contacted by the hiring manager shortly after the closing date and sent a link to join a Microsoft Teams meeting for the date and time advertised above.
If successful in this post you will be required to complete an Enhanced Disclosure and Barring Service (DBS) check.
This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare any cautions, convictions, reprimands, and final warnings that are not protected (i.e., that are not filtered out) as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013).
Equality, Diversity and Inclusion (EDI) statement
We're committed to building rich diversity into our workforce at all levels, to ensure that we understand and are representative of the communities and customers we serve.
We do not discriminate against anyone due to their gender, sexuality, race, age, religion, beliefs, identity, social background, visible or hidden disability, or neurodiversity. Instead, we pride ourselves on our collaborative, vibrant and high-performance culture which embraces everyone, celebrates uniqueness, and enables everyone's voice to be heard.
External Quality Assurer - Health, Childcare and Education employer: NCFE
NCFE is an exceptional employer located in the vibrant city of Newcastle upon Tyne, offering a supportive work culture that values creativity and innovation. As a Web Marketing & Content Specialist, you will benefit from flexible working conditions, generous annual leave, and health incentives, all while contributing to meaningful projects that impact learners across the UK. With a strong focus on employee growth and development, NCFE provides ample opportunities for professional advancement in the dynamic field of digital marketing.
StudySmarter Expert Advice🤫
We think this is how you could land External Quality Assurer - Health, Childcare and Education
✨Tip Number 1
Familiarise yourself with NCFE's core values and behavioural framework. Understanding these will help you align your responses during the group recruitment session, showcasing how you embody their principles.
✨Tip Number 2
Prepare to discuss your experience in quality assurance and how it relates to the Health, Childcare, and Education sectors. Be ready to provide specific examples of how you've driven improvement in previous roles.
✨Tip Number 3
Research current trends and changes in assessment practices within the education sector. Being knowledgeable about these topics will demonstrate your commitment to continuous improvement and your ability to adapt to evolving standards.
✨Tip Number 4
Network with professionals in the field of quality assurance. Engaging with others can provide insights into best practices and may even lead to valuable connections that could support your application process.
We think you need these skills to ace External Quality Assurer - Health, Childcare and Education
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to understand the responsibilities and requirements of the External Quality Assurer position. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Relevant Qualifications:Make sure to emphasise any recognised qualifications in assessment and internal quality assurance, as well as your level 3 qualification in Health, Childcare & Education. This will demonstrate your suitability for the role.
Showcase Communication Skills:Since good communication skills are essential for this role, provide examples in your CV and cover letter that illustrate your verbal and written communication abilities. Consider including specific instances where you successfully collaborated with stakeholders.
Prepare for Application Questions:Be ready to answer the associated application questions thoughtfully. Use the STAR method (Situation, Task, Action, Result) to structure your responses, ensuring you clearly convey your experiences and how they relate to the role.
How to prepare for a job interview at NCFE
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of an External Quality Assurer. Be prepared to discuss how your skills and experiences align with the requirements, especially in quality assurance compliance and assessment activities.
✨Showcase Your Qualifications
Highlight your recognised qualifications in assessment and internal quality assurance during the interview. If you have a level 3 qualification in Health, Childcare & Education, be ready to discuss how this has prepared you for the role.
✨Demonstrate Communication Skills
Since good communication is key in this role, prepare examples of how you've effectively communicated with stakeholders in the past. This could include instances where you collaborated with teams or provided feedback to improve performance.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and understanding of quality assurance processes. Think about how you would handle specific situations related to compliance and performance monitoring.
