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- Tasks: Ensure quality assurance compliance in Health, Childcare & Education through assessments and data analysis.
- Company: Join NCFE, a leading education organisation with over 170 years of experience promoting inclusive learning.
- Benefits: Enjoy flexible working hours, full training, and the ability to balance work with personal commitments.
- Why this job: Make a real impact on learners' education while working in a supportive and diverse environment.
- Qualifications: Must have level 3 qualification in Health, Childcare & Education and good communication skills.
- Other info: This role requires availability from 9am to 5pm, Monday to Friday, during allocated work periods.
The predicted salary is between 28000 - 42000 £ per year.
External Quality Assurer – Health, Childcare and Education
NCFE Tyne And Wear, England, United Kingdom
External Quality Assurer – Health, Childcare and Education
NCFE Tyne And Wear, England, United Kingdom
1 week ago Be among the first 25 applicants
About The Role
We\’re excited to be looking for
Overview
Flexible Worker Contract
Location: Remote
About The Role
We\’re excited to be looking for External Quality Assurers within Health, Childcare & Education to join our External Quality Assurance team on a flexible worker contract.
The purpose of these roles is to ensure quality assurance compliance, and to drive a high standard in assessment activities and continuous improvement in practice within our centres so that we can ensure a first-class service which meets the needs of both our customers and learners, supporting market growth and promoting advancement in learning.
You\’ll assess and manage risk and performance of centres and their staff through analysis and review of data and evidence from a variety of sources, including regulators and customers, which forms part of the quality process in order to ensure qualification and regulatory compliance.
Whilst this is a flexible worker role, during the period of allocated work we require availability between the hours of 9am – 5pm, Monday – Friday to be able to carry out reviews. Please make sure you can commit to this before applying.
How You\’ll Make An Impact
- Carrying out external quality assurance activities, completing reports within specific Service Level Agreements (SLA) to a high standard and ensuring all relevant parties are kept informed of the outcomes
- Collaborating with relevant internal and external stakeholders to ensure quality assurance activities are tailored to specific centre requirements and clearly communicated and documented within CRM
- Ensuring compliance of all qualifications within your regional area in line with NCFE requirements, the General Conditions of Recognition and any other relevant regulatory criteria
- Delivering exceptional customer service to all stakeholders, internal and external, reflecting on feedback received through a range of sources to drive improvement in your own work practices and processes as well as the wider EQA team
- Proactively supporting and providing advice to centres on improving their performance, effectiveness and consistency to drive improved quality which in turn supports changing customer and business needs
- Conducting timely reviews to centres to monitor and review their performance against Awarding Organisation (AO) and regulatory requirements to ensure quality and consistency
We\’d love to hear from you if you offer the following:
- Recognised qualifications in assessment and internal quality assurance
- A minimum of a level 3 qualification in the Health, Childcare & Education sector
- Flexibility to travel within your region
- A qualification in external quality assurance (or be willing to work towards)
- Good communication skills, both verbal and written
- An understanding of the trends and changes in assessment practice and the influence and impact of technological advancements
Feeling inspired? Read the full Job Description
Why work as a flexible worker for NCFE?
Our flexible workforce provides supportive quality assurance to ensure that learners taking NCFE qualifications are getting the best education possible. If you become a flexible worker with us, you’ll choose how to fit your work around your other personal and professional commitments – making this a great opportunity to make a difference in a way that suits you.
You’ll receive full training and the materials, tools or equipment needed to ensure you’re able to complete your duties in line with NCFE requirements, with the ability to take on flexible worker contract alongside other work, without the need to be registered as self-employed.
All applicants will be expected to adhere to NCFE’s behavioural framework and to uphold our core values.
Shape real change with an NCFE career
Imagine a career where your contributions affect not only what people learn, but the way that learningis developed and delivered.
With over 170 years of education experience our core purpose remains at the heart of the organisation – to promote and advance learning to create a fairer, more inclusive society, making sure no learner is left behind.
Want to know more? Take a look at our website https://www.ncfe.org.uk/
How To Apply
Before applying, please note that we require all candidates to be able to demonstrate proof of Right to Work in the UK.
Ready to join us and shape real change? Apply with your CV and answer the associated application questions.
Closing Date: Monday 4 August 2025
Group recruitment session will be held on Tuesday 12 August between 9am and 11am.
If you’re successfully shortlisted following the thorough application process, we’ll be running a group recruitment session for these roles which will include individual and group tasks relevant to the role requirements.
You’ll be contacted by the hiring manager shortly after the closing date and sent a link to join a Microsoft teams meeting for the date and time advertised above.
If successful in this post you will be required to complete an Enhanced Disclosure and Barring Service (DBS) check.
This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare any cautions, convictions, reprimands, and final warnings that are not protected (i.e., that are not filtered out) as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013).
Equality, Diversity and Inclusion (EDI) statement
We\’re committed to building rich diversity into our workforce at all levels, to ensure that we understand and are representative of the communities and customers we serve.
We do not discriminate against anyone due to their gender, sexuality, race, age, religion, beliefs, identity, social background, visible or hidden disability, or neurodiversity. Instead, we pride ourselves on our collaborative, vibrant and high-performance culture which embraces everyone, celebrates uniqueness, and enables everyone\’s voice to be heard.
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External Quality Assurer - Health, Childcare and Education employer: NCFE
Contact Detail:
NCFE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land External Quality Assurer - Health, Childcare and Education
✨Tip Number 1
Familiarise yourself with NCFE's core values and behavioural framework. Understanding these will help you align your responses during the group recruitment session, showcasing how you embody their principles.
✨Tip Number 2
Prepare to discuss your experience in quality assurance and how it relates to the Health, Childcare, and Education sectors. Be ready to provide specific examples of how you've driven improvement in previous roles.
✨Tip Number 3
Research current trends and changes in assessment practices within the education sector. Being knowledgeable about these topics will demonstrate your commitment to continuous improvement and your ability to adapt to evolving standards.
✨Tip Number 4
Network with professionals in the field of quality assurance. Engaging with others can provide insights into best practices and may even lead to valuable connections that could support your application process.
We think you need these skills to ace External Quality Assurer - Health, Childcare and Education
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the External Quality Assurer position. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Relevant Qualifications: Make sure to emphasise any recognised qualifications in assessment and internal quality assurance, as well as your level 3 qualification in Health, Childcare & Education. This will demonstrate your suitability for the role.
Showcase Communication Skills: Since good communication skills are essential for this role, provide examples in your CV and cover letter that illustrate your verbal and written communication abilities. Consider including specific instances where you successfully collaborated with stakeholders.
Prepare for Application Questions: Be ready to answer the associated application questions thoughtfully. Use the STAR method (Situation, Task, Action, Result) to structure your responses, ensuring you clearly convey your experiences and how they relate to the role.
How to prepare for a job interview at NCFE
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of an External Quality Assurer. Be prepared to discuss how your skills and experiences align with the requirements, especially in quality assurance compliance and assessment activities.
✨Showcase Your Qualifications
Highlight your recognised qualifications in assessment and internal quality assurance during the interview. If you have a level 3 qualification in Health, Childcare & Education, be ready to discuss how this has prepared you for the role.
✨Demonstrate Communication Skills
Since good communication is key in this role, prepare examples of how you've effectively communicated with stakeholders in the past. This could include instances where you collaborated with teams or provided feedback to improve performance.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and understanding of quality assurance processes. Think about how you would handle specific situations related to compliance and performance monitoring.