At a Glance
- Tasks: Ensure quality assurance compliance and drive high standards in assessment activities.
- Company: Join NCFE, a leader in promoting inclusive education.
- Benefits: Enjoy 25+ days annual leave, flexible working, and health support.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real impact on learners' experiences and educational quality.
- Qualifications: Level 3 qualification in Business and experience in educational quality assurance.
The predicted salary is between 17583 - 17583 € per year.
Contract: Permanent
Location: Home based
Hours per week: 18.5
Salary: Up to £17,583 (FTE: £35,166) depending on experience
About the role
We’re excited to be looking for an External Quality Assurer for Business, IT and Sales to join our External Quality Assurance team. The External Quality Assurance team is responsible for maintaining the integrity of our internally assessed qualifications including the approval, monitoring and evaluation of our centres. The purpose of this role is to ensure quality assurance compliance, to drive a high standard in assessment activities and continuous improvement in practice within our centres so that we can ensure a first-class service which meets the needs of both our customers and learners, supporting market growth and promoting advancement in learning.
You'll assess and manage risk and performance of centres and their staff through analysis and review of data and evidence from a variety of sources, including regulators and customers, which forms part of the quality process to ensure qualification and regulatory compliance.
How you’ll make an impact:
- Carrying out external quality assurance activities, completing reports within specific Service Level Agreements (SLA) to a high standard, ensuring all relevant parties are kept informed of the outcomes.
- Collaborating with relevant internal and external stakeholders to ensure quality assurance activities are tailored to specific centre requirements, clearly communicated and documented within CRM, delivered on time whilst budgeting is considered.
- Ensuring compliance of all qualifications within your regional area in line with NCFE requirements, the General Conditions of Recognition and any other relevant regulatory criteria.
- Delivering exceptional customer service to all stakeholders, internal and external, reflecting on feedback received through a range of sources to drive improvement in your own work practices and processes as well as the wider EQA team.
We’d love to hear from you if you offer the following:
- Relevant subject expert, qualified to at least a level 3 in a Business related subject.
- Recognised teaching qualification.
- Qualification in external quality assurance or be willing to work towards.
- Qualification in assessment & internal quality assurance.
- Evidence of at least 3 years of working in an educational quality assurance role with knowledge of assessment and external quality assurance principles.
- Knowledge of current developments in education and assessment.
What will we offer you in return?
Below are just some of the fantastic benefits we’ll offer you to support you both professionally and personally:
- Annual leave starting at 25 days and increasing up to 30 days with length of service.
- 8 bank holidays and an additional 3 days off during the Christmas closure.
- YOU celebration day to celebrate your birthday or another life event.
- YOU hour allowing you one hour per month to spend time on something that promotes your wellbeing.
- Learning and Wellbeing fund of up to £200 per year.
- £400 towards any NCFE accredited qualifications per year.
- Up to 20 Volunteering hours per year.
- Flexible working culture with a hybrid working approach.
- Early finish on a Friday at 4:30pm to start your weekend early.
- Health cash plan through Westfield to claim towards health costs such as dental and optical.
- Tech and Home scheme with savings at Currys and IKEA.
- Employee Assistance Programme with a confidential helpline and access to face to face and telephone counselling.
- Pension of up to 9% employer contribution when you contribute 3%.
- Death in service payment worth 4 x your salary.
In addition to our benefits package, Our Colleague Experience Charter sets out the unique experience you can expect when working at NCFE, to enable a thriving, engaged culture.
Shape real change with an NCFE career. Imagine a career where your contributions affect not only what people learn, but the way that learning is developed and delivered. With over 170 years of education experience our core purpose remains at the heart of the organisation – to promote and advance learning to create a fairer, more inclusive society, making sure no learner is left behind.
Want to know more? Take a look at our website https://www.ncfe.org.uk/
How to apply
Before applying, please note that we require all candidates to be able to demonstrate proof of Right to Work in the UK. Ready to join us and shape real change? Apply with your CV if you have the commitment to excel in this position.
Closing Date: Friday 29 May 2026
Interview Date: Tuesday 9 June 2026
If successful in this post you will be required to complete an Enhanced Disclosure and Barring Service (DBS) check. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare any cautions, convictions, reprimands, and final warnings that are not protected (i.e., that are not filtered out) as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013).
Equality, Diversity and Inclusion (EDI) statement: We're committed to building rich diversity into our workforce at all levels, to ensure that we understand and are representative of the communities and customers we serve. We do not discriminate against anyone due to their gender, sexuality, race, age, religion, beliefs, identity, social background, visible or hidden disability, or neurodiversity. Instead, we pride ourselves on our collaborative, vibrant and high-performance culture which embraces everyone, celebrates uniqueness, and enables everyone's voice to be heard.
External Quality Assurer for Business, IT and Sales employer: NCFE
At NCFE, we pride ourselves on being an exceptional employer that values the contributions of our team members. With a flexible working culture, generous annual leave, and a commitment to professional development, we create an environment where employees can thrive both personally and professionally. Our focus on wellbeing, inclusivity, and continuous improvement ensures that every member of our team feels valued and empowered to make a meaningful impact in the education sector.
StudySmarter Expert Advice🤫
We think this is how you could land External Quality Assurer for Business, IT and Sales
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend webinars, and join relevant groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their mission. Tailor your answers to show how your experience aligns with what they’re looking for.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms. This will help you get comfortable with common questions and refine your responses, making you more confident when it counts.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace External Quality Assurer for Business, IT and Sales
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that are relevant to the External Quality Assurer role. Highlight your qualifications in Business, IT, and Sales, and any experience in quality assurance to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about quality assurance and how your background aligns with our mission at NCFE. Keep it engaging and personal – we want to get to know you!
Showcase Your Achievements:Don’t just list your responsibilities; share your achievements! Use specific examples of how you’ve improved processes or driven quality in previous roles. This will help us see the impact you can make in our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!
How to prepare for a job interview at NCFE
✨Know Your Stuff
Make sure you brush up on your knowledge of external quality assurance principles and the specific qualifications relevant to the role. Familiarise yourself with NCFE requirements and any recent developments in education and assessment. This will show that you're not just qualified, but genuinely interested in the field.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations related to quality assurance. Think about past experiences where you've assessed risk or improved processes. Prepare clear examples that demonstrate your problem-solving skills and ability to collaborate with stakeholders.
✨Showcase Your Communication Skills
As an External Quality Assurer, you'll need to communicate effectively with various stakeholders. Practice articulating your thoughts clearly and confidently. Consider how you can convey complex information simply, as this will be crucial in your role.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, the challenges they face, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
