Facilities Coordinator (Soft Services)

Facilities Coordinator (Soft Services)

Full-Time 36068 - 46419 £ / year (est.) No working from home possible
NCC – Innovating for Industry

At a Glance

  • Tasks: Coordinate soft services to ensure a safe and well-maintained working environment.
  • Company: Join a vibrant estates team at a leading research and development facility.
  • Benefits: Competitive salary, private medical insurance, and generous pension contributions.
  • Other info: Flexible working hours and opportunities for career growth in a supportive culture.
  • Why this job: Make a real impact in a dynamic environment while balancing work and personal commitments.
  • Qualifications: 3+ years in soft services management with strong interpersonal skills.

The predicted salary is between 36068 - 46419 £ per year.

Part Time Job Share – 3 days per week Bristol based on site with no hybrid working available: BS16 7FS

Pro Rata Salary: £36,068 - £46,419 per annum (experience dependent) plus up to 12.5% employer pension & private medical insurance.

Days: Wednesday, Thursday & Friday. We can be flexible on working hours.

We’re hiring for a Facilities Coordinator who will job share with our existing Soft Services Coordinator who has moved to a 3-day week. You’ll both work together on the Wednesday then on your own over the Thursday & Friday.

We’re a vibrant estates team! We’ve got a busy research & development facility which you’ll support. Specifically, you’ll coordinate and deliver effective soft services across, ensuring safe, secure, compliant and well‑maintained working environments that support business operations.

Working closely with Business Support Lead and the Estates Manager on areas of responsibility including but not limited to Access Control, Catering, CCTV, Cleaning, Landscaping, Pest Control, Plants, Pool Car, Security, Waste and Workwear.

Day to day, you will manage the presence of contractors on site for soft services – requesting quotes, purchase orders, contractor pack preparation, scheduling, inductions, inspections and sign‑off works. You will potentially be an Emergency Manager as required in an emergency situation. We appreciate people have family commitments so emergency hours would be agreed with you, only for times that you are on site during normal working hours.

Working hand in hand with your job share partner to lead soft services delivery, ensuring efficient, sustainable, and compliant service provision in line with statutory, health and safety, organisational requirements and KPIs, and acting as a point of escalation for Business Support on day-to-day contract issues.

You’ll work with procurement on activity relating to soft services, including contracts, tendering exercises, quotations, competitions, and supplier engagement, in line with NCC procurement policies and value‑for‑money principles.

Skills & experience we’ll look for in your application:

  • Experience of a similar role with a focus on soft services management.
  • You’ll have at least 3 years’ experience over your career as a minimum.
  • Experience working within a multidisciplinary Estates function.
  • Good interpersonal skills and experience managing a range of contractors.
  • High level of experience of working in a vibrant centre with staff, members, visitors etc. with understanding of how to meet identified needs of each group.
  • Exposure to a variety of estates management software.

What do we offer in return?

  • Annual salary reviews
  • Company paid private medical insurance
  • Up to 12.5% employer pension contribution
  • Great people
  • Honorary staff status at the University of Bristol

With a genuine focus on wellbeing, EDI and learning and development this is a chance to build your career in a thriving R&D facility with a bright future.

Facilities Coordinator (Soft Services) employer: NCC – Innovating for Industry

NCC is an exceptional employer located in Northwich, offering a dynamic work environment that fosters innovation and collaboration within the advanced materials sector. Employees benefit from competitive salaries, annual reviews, and comprehensive perks such as private medical insurance and a generous pension scheme, all while being part of a team dedicated to pioneering advancements in carbon fibre technology. With a strong emphasis on professional development, NCC provides ample opportunities for growth and skill enhancement, making it an ideal workplace for those seeking meaningful and rewarding careers.

NCC – Innovating for Industry

Contact Details:

NCC – Innovating for Industry Recruitment Team

We think you need these skills to ace Facilities Coordinator (Soft Services)

Soft Services Management
Contractor Management
Interpersonal Skills
Estates Management Software
Health and Safety Compliance
Emergency Management
Procurement Processes