At a Glance
- Tasks: Support front desk and administrative duties in a busy, fun environment.
- Company: Join a national R&D centre that’s mission-driven and government-backed.
- Benefits: Enjoy private medical cover, flexible working, and clear growth opportunities.
- Other info: Dynamic team with varied tasks and a focus on real outcomes.
- Why this job: Be part of impactful projects that support UK manufacturers and make a difference.
- Qualifications: Customer service skills and experience in administration or reception preferred.
The predicted salary is between 28321 - 37465 £ per year.
We are looking to hire a Business Support Administrator / Receptionist to support our front desk and administrative duties. We are a national R&D centre - government-backed, not-for-profit, and mission-driven. Our people are here to deliver outcomes that matter, and you will be central to how we support, retain and grow them.
What you’ll be doing:
- Providing high quality administration to our front of house service to staff, visitors, and members in an efficient and customer focused way.
- Administration of the Building Operations Service Desk facility on TopDesk.
- Supporting the Health & Safety team with effective and efficient document management and administration.
- Supporting action management and tracking for risk assessments, incident investigations, audits, NCRs etc.
- Supporting the Skills and Workforce Development team providing administrative support to ensure an efficient L&D & Commercial training business.
- Supporting the Senior Leadership Team, for example with expenses process and travel arrangements.
- Working closely with key NCC stakeholders and 3rd party suppliers to support meetings/events.
- Acting as the first point of contact for reactive maintenance or facilities requests, helping to manage email inbox, processing purchase orders and working with H&S advisors.
- Daily administration of the Gatehouse contractor’s system, maintaining & updating records for contractors attending site to include Inductions & credentials.
- Providing a range of Office Management Administration support activities.
What we’re looking for:
- Practical experience of working on a busy front desk or reception, and strong customer service skills.
- Relevant experience of handling high volumes of queries – face to face, telephone, e-mail.
- Relevant experience of working in an administrative role.
- Proficient IT skills e.g. MS office suite (Excel, PowerPoint, Word, Outlook) and experience of using different software and business systems.
- Desirable: exposure to general Business, Finance, procurement and Estate Systems and processes.
- Desirable: exposure to Estates and Facilities Management workflows.
- Desirable experience working in an engineering, manufacturing or research & development company.
What we offer:
- Private medical cover.
- Flexible and hybrid working as standard.
- Clear routes to grow your skills and influence.
- A team that gets things done without the drama.
This role isn’t just internal support – it’s part of how we deliver nationally important work. If we do our job right, the UK’s manufacturers can do theirs better.
Business Support Administrator employer: NCC – Innovating for Industry
NCC is an exceptional employer located in Northwich, offering a dynamic work environment that fosters innovation and collaboration within the advanced materials sector. Employees benefit from competitive salaries, annual reviews, and comprehensive perks such as private medical insurance and a generous pension scheme, all while being part of a team dedicated to pioneering advancements in carbon fibre technology. With a strong emphasis on professional development, NCC provides ample opportunities for growth and skill enhancement, making it an ideal workplace for those seeking meaningful and rewarding careers.
Contact Details:
NCC – Innovating for Industry Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Administrator
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We think you need these skills to ace Business Support Administrator
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at NCC – Innovating for Industry, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at NCC – Innovating for Industry
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
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Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with NCC – Innovating for Industry’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
