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- Tasks: Manage lead generation and qualification processes to support sales teams.
- Company: Join NCC Group, a global leader in Cyber Security and Risk Mitigation.
- Benefits: Enjoy a hybrid work model and a supportive, inclusive environment.
- Why this job: Be part of a mission-driven team making the world safer and more secure.
- Qualifications: Strong communication, organisation, and analytical skills; familiarity with CRM systems required.
- Other info: Mandatory background checks apply; we value diversity and flexibility.
The predicted salary is between 28800 - 43200 £ per year.
Location: Manchester - Hybrid
Thanks for checking out our job opening; we are excited that YOU are interested in learning more about NCC Group. We are on a mission to make society a safer and more secure place. Our people are the ones who make that possible; a global community of talented individuals working together towards a safer future. We aim to create an environment where everyone can reach their full potential. We work together, we are brilliantly creative, we embrace difference and we want you to join in our mission, to make the world safer and more secure.
The Opportunity:
The Sales Lead Specialist will be responsible for establishing and managing a closed-loop lead management system. This position will include managing all aspects of inbound and outbound lead generation, qualification and management. The Sales Lead Specialist will also be responsible for working with the Marketing and Sales Teams to define and continuously improve the Lead Management Process.
Key Accountabilities:
- Responding to, qualifying, and tracking Inbound Leads and requests
- Allocating prospects and qualified leads to appropriate sales teams
- Managing the lead qualification and tracking process
- Updating Leadership Team on Lead progression
- Managing CRM System and ensuring Database Integrity
- Managing contact information and reference lists
- Helping to define Data Profile/Fields for Leads and Prospects, and Customers
- Maintaining our Referral Leads system from end to end and tracking till won/lost
- Working with marketing to report on Campaign Results
Essential Skills:
The ideal candidate for the Sales Lead Specialist will have strong communication skills, both verbal and written. They will be detail-oriented, collaborative, and a team player. Additional requirements for this position are:
- Strong organization and analytical skills
- Knowledgeable about Microsoft Office Suite
- Strong project management skills
- Familiarity with CRM systems
- Knowledgeable about email management programs
Behaviours:
- Focusing on Clients and Customers
- Working as One NCC
- Always Learning
- Being Inclusive and Respectful
- Delivery Brilliantly
About NCC Group:
The NCC Group family has over 2,200 members located all around the world, providing a trusted advisory service to 15,000 customers. Born in the UK, we now have offices in North America, Canada, Europe, Asia-Pacific and the United Arab Emirates. We are passionate about helping our customers to protect their brand, value and reputation against the ever-evolving threat landscape. We fuel that passion with investment in our people and our business. Our values and code of ethics are at the heart of how we operate – we work together, we are brilliantly creative and we embrace difference. We treat everyone and everything with equal respect. We want to create an environment where all colleagues feel psychologically, emotionally and physically safe to be authentic, sharing their personal experiences to represent the diversity of the world they live in, and have equal opportunity to achieve their best.
About your application:
We review every application received and will get in touch if your skills and experience match what we’re looking for. If you don’t hear back from us within 10 days, please don’t be too disappointed – we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles. If you do not want us to retain your details, please email global.ta@nccgroup.com. All personal data is held in accordance with the NCC Group Privacy Policy. We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage.
Please note that this role involves mandatory pre-employment background checks due to the nature of the work NCC Group does. To apply, you must be willing and able to undergo the vetting process. This role being advertised will be subject to BS7858 screening as a mandatory requirement.
Contact Detail:
NCC Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Lead Specialist
✨Tip Number 1
Familiarise yourself with the latest trends in lead management and CRM systems. Understanding how these tools work will not only help you in the role but also show us that you're proactive and knowledgeable about the industry.
✨Tip Number 2
Network with current or former employees of NCC Group on platforms like LinkedIn. This can provide you with insider insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed leads in the past. Highlighting your experience with inbound and outbound lead generation will demonstrate your capability for this role.
✨Tip Number 4
Showcase your communication skills by engaging with us on social media. Commenting on our posts or sharing relevant content can help you stand out and demonstrate your enthusiasm for the position.
We think you need these skills to ace Sales Lead Specialist
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Sales Lead Specialist. Familiarise yourself with lead management systems and the importance of CRM in sales processes.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job description. Emphasise your communication skills, project management abilities, and familiarity with CRM systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company’s mission. Mention specific examples of how your previous experience can contribute to making society safer and more secure.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that your documents are well-formatted and professional.
How to prepare for a job interview at NCC Group
✨Know Your CRM Systems
Familiarise yourself with common CRM systems and be ready to discuss your experience with them. Highlight any specific tools you've used and how they helped you manage leads effectively.
✨Demonstrate Strong Communication Skills
Prepare to showcase your verbal and written communication skills. You might be asked to role-play a scenario where you respond to an inbound lead, so practice articulating your thoughts clearly and confidently.
✨Showcase Your Analytical Skills
Be prepared to discuss how you analyse data and track lead progression. Bring examples of how you've used data to improve lead management processes in previous roles.
✨Emphasise Team Collaboration
Since the role involves working closely with marketing and sales teams, be ready to share examples of successful collaborations. Highlight your ability to work as part of a team and how you contribute to a positive team environment.
