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- Tasks: Drive revenue growth by managing and developing accounts in the Middle East.
- Company: Escode, a global leader in software escrow solutions with 40 years of experience.
- Benefits: Flexible hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real impact on client success and business continuity.
- Qualifications: Strong communication skills, sales forecasting experience, and knowledge of the tech industry.
- Other info: Diverse and supportive workplace committed to flexibility and career development.
The predicted salary is between 28800 - 48000 £ per year.
Location: Manchester
About the role
The Middle East Account Manager is responsible for driving revenue growth through the acquisition, development and management of accounts based in the Middle East region. The responsibilities of this role include account planning and management, opportunity management, pipeline development and forecasting in Salesforce CRM, and supporting the sales structure in a hybrid-work model to achieve or exceed targets on a consistent basis.
Company Overview
Escode, a global leader in software escrow solutions and part of NCC Group, is dedicated to safeguarding businesses against unforeseen disruptions. With over 40 years of experience, we have pioneered the software escrow category, ensuring the security and availability of critical software applications and source code for some of the world’s leading brands. Our solutions ensure business continuity and protect software investments, making us the trusted intermediary for large-scale enterprises.
Key responsibilities
- Client Management: Build and maintain strong, long-term relationships with key clients, acting as the main point of contact to ensure satisfaction and trust.
- Strategic Planning: Develop and execute account strategies aligned with client goals and company objectives. Identify opportunities to upsell or cross-sell services.
- Revenue Growth: Drive account growth by achieving sales targets, securing renewals, and winning new business through compelling proposals and contract negotiations.
- Leadership & Collaboration: Lead internal collaboration across teams to deliver high-quality solutions and support client success.
- Issue Resolution: Address client concerns swiftly and proactively mitigate risks.
- Performance Insight: Monitor and report on account performance, providing clients with regular updates and strategic insights.
- Market Awareness: Stay informed on industry trends and competitors to guide client strategies and adapt services accordingly.
- Budget Oversight: Manage account budgets efficiently, balancing client needs with company resources and profitability.
- Proposal & Contract Management: Create tailored, value-driven proposals and ensure compliance with contracts, SLAs, and regulatory standards.
Skills & Experience
- Strong communicator with proven ability to build rapport at all levels
- Commercially savvy with a deep understanding of client business strategy and value alignment
- Skilled in sales forecasting, account planning, and using tools like Salesforce, LinkedIn, Microsoft Office, ZoomInfo
- Knowledge of sales methodologies (e.g. MEDDPICC)
- Self-motivated, collaborative, and results-focused
- Experience working in hybrid environments
- Tech, software, or cloud industry knowledge
Key Behaviours
- Lead by Example: Embody professionalism, accountability, and a strong work ethic
- Results-Oriented: Strive for and celebrate outcomes, learning from both wins and setbacks
- Collaborative: Foster teamwork and support shared goals across pods
- Proactive: Anticipate challenges and seek improvement opportunities
- Customer-Centric: Focus on long-term client relationships built on trust
- Adaptable: Embrace change in a dynamic, fast-paced environment
- Supportive: Empower team members with the tools and guidance they need
- Visionary: Inspire with a clear, transparent vision of the future
About your application
We review every application received and will get in touch if your skills and experience match what we’re looking for. If you don’t hear back from us within 10 days please don’t be too disappointed – we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles. If you do not want us to retain your details, please email cv@nccgroup.com.
All personal data is held in accordance with the NCC Group Privacy Policy. We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage.
All data privacy information is available in the NCC Group candidate privacy notice. If you require further details, please contact NCC Group.
Please note that this role involves mandatory pre-employment background checks due to the nature of the work NCC Group does. To apply, you must be willing and able to undergo the vetting process. This role being advertised will be subject to BS7858 screening as a mandatory requirement.
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Account Manager - Middle East employer: NCC Group
Contact Detail:
NCC Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - Middle East
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at Escode or similar companies. Use LinkedIn to connect and engage with them; you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their needs and how you can help drive revenue growth. Tailor your responses to show how your skills align with their goals, especially in the Middle East market.
✨Tip Number 3
Practice your pitch! Be ready to discuss your experience in account management and how you've successfully built client relationships. Highlight your knowledge of tools like Salesforce and your ability to adapt in a hybrid work environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, keep an eye on our career opportunities for other roles that might suit you – we’re always on the lookout for talent!
We think you need these skills to ace Account Manager - Middle East
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your experience in client management and revenue growth, as these are key for us. Use specific examples that showcase your skills in strategic planning and account development.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role at Escode. Mention your understanding of the Middle East market and how you can drive growth for our clients.
Showcase Your Skills: Don’t forget to highlight your proficiency with tools like Salesforce and your knowledge of sales methodologies. We want to see how you can leverage these skills to achieve targets and support our sales structure.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive, which we love!
How to prepare for a job interview at NCC Group
✨Know Your Accounts
Before the interview, dive deep into the accounts you’ll be managing. Understand their business strategies, challenges, and how Escode's solutions can add value. This will show your potential employer that you're proactive and ready to hit the ground running.
✨Master Salesforce
Since you'll be using Salesforce CRM for opportunity management and forecasting, make sure you're familiar with its features. Brush up on how to create reports and manage pipelines effectively. Being able to discuss your experience with Salesforce will demonstrate your readiness for the role.
✨Showcase Your Communication Skills
As an Account Manager, strong communication is key. Prepare examples of how you've built relationships and resolved client issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your ability to connect with clients.
✨Stay Updated on Industry Trends
Research current trends in the tech and software industry, especially those affecting the Middle East market. Being knowledgeable about competitors and market dynamics will not only impress your interviewers but also help you align your strategies with client needs.
