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For Companies At a Glance
- Tasks: Lead and inspire a team to deliver top-notch apprenticeship programmes.
- Company: Join NC Group, a forward-thinking organisation focused on education and training.
- Benefits: Competitive salary, professional development, and a supportive work culture.
- Why this job: Make a real difference in learners' lives while shaping the future of education.
- Qualifications: Experience in team management and a passion for vocational education.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
NC Group is seeking a principled, proactive leader to head our Apprenticeship and Work-Based Learning provision. As the Operations Manager, you will be the driving force behind the effective planning, delivery, and review of our apprenticeship programmes. This is a people-centric leadership role. You won’t just manage functions; you will lead a multi-disciplinary team of tutors, assessors, and support staff, ensuring they are motivated, qualified, and empowered to deliver world-class training that meets the evolving needs of our learners and employers.
Key Leadership & People Responsibilities
- Team Development & Line Management: Direct responsibility for the recruitment, induction, and performance management of the WBL team. You will lead annual Training Needs Analysis (TNA) and Performance & Development Reviews (PDRs) to ensure continuous staff growth.
- Resource & Workload Management: Effectively deploy staff, managing schedules, timetables, and caseload reviews to ensure optimal delivery and staff well-being.
- Principled Leadership: Act as a collaborative leader, using fairness and integrity to resolve conflicts and engage staff of all ages and backgrounds.
- Safeguarding & Culture: Drive a culture of safety and inclusion, ensuring full compliance with Safeguarding, Prevent, and Equality & Diversity (E&D) policies across all learning environments.
Specific Operational & Quality Oversight
- Curriculum & Programme Design: Lead the design and planning of new apprenticeship standards, ensuring schemes of learning and session plans cover the essential Knowledge, Skills, and Behaviours (KSBs).
- Quality Assurance (IQA/Ofsted): Oversee the departmental Self-Assessment Report (SAR) and Quality Improvement Plan (QIP). You will coordinate robust internal verification/moderation and lead the quality assurance of teaching in line with the Education Inspection Framework (EIF).
- Employer & Learner Engagement: Build high-quality, bespoke solutions for employers. Monitor apprentice progress through to End-Point Assessment (EPA), using learner focus groups and feedback to drive excellence.
- Compliance & Data: Ensure the accuracy of the Individualised Learner Record (ILR) and provide weekly performance reports against KPIs to the management team and Corporate Board.
Candidate Requirements
- Essential Qualifications
- Core: Level 2 in English and Mathematics.
- Management: Level 3 Management qualification (Level 5 preferred).
- Vocational/Assessing: Level 3 TAQA (or achieved within 6 months) and Level 4 IQA (or achieved within 12 months).
- Education: Certificate of Education and HNC/Level 4 (or above) in a relevant field.
- Legal: Full UK Driving License and trained in Safeguarding, Prevent, and Health & Safety.
- Proven experience managing and motivating a team within a vocational or education-based environment.
- Leading and coordinating Internal Quality Assurance (IQA) and audit processes.
- Awareness of Apprenticeship Standards, ESFA funding streams, and Ofsted best practices.
- Experience in bespoke customer-focused solutions and stakeholder relationship management.
- Strong competency in IT systems and data management for education.
- A proactive self-starter who takes full ownership of workflows.
- A principled leader committed to the growth of individuals within their team.
- Flexible and responsive, with a "Client Focus" that prioritises the apprentice experience.
Primary Responsibilities (NC Group Standard)
- Strategize: Contribute to the Group Development Plan.
- Ensure Quality: Own the quality system within your remit to exceed client expectations.
- Risk & Safety: Identify and control risks, ensuring a safe working and learning environment.
- Represent: Market the NC Group professionally at every opportunity.
How to Apply
If you are interested in this role please contact Julie Knight, HR Business Partner via with an up-to-date CV.
Apprenticesp & WBL Manager employer: NC Group
Contact Detail:
NC Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprenticesp & WBL Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how your experience aligns with their needs. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly shows your enthusiasm for joining our team. Let’s get you that dream job!
We think you need these skills to ace Apprenticesp & WBL Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences that match the Apprenticeship and Work-Based Learning Manager role. Highlight your leadership experience and any relevant qualifications to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your values align with our mission. Be genuine and let your personality come through.
Showcase Your Leadership Style: In your application, give us examples of how you've successfully led teams in the past. We want to see your people-centric approach and how you’ve motivated others to achieve their best.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at NC Group
✨Know Your Stuff
Make sure you’re well-versed in the specifics of apprenticeship programmes and work-based learning. Familiarise yourself with the latest standards, funding streams, and Ofsted practices. This will not only show your expertise but also demonstrate your commitment to the role.
✨Showcase Your Leadership Style
Prepare examples that highlight your people-centric leadership approach. Think about times when you've motivated a team or resolved conflicts with fairness and integrity. This is crucial for a role that requires managing a multi-disciplinary team.
✨Engage with Real Scenarios
Be ready to discuss how you would handle specific challenges related to curriculum design or quality assurance. Use real-life examples from your experience to illustrate your problem-solving skills and ability to drive excellence in training delivery.
✨Ask Insightful Questions
Prepare thoughtful questions that reflect your understanding of the organisation's goals and challenges. Inquire about their current strategies for learner engagement or how they measure success in their apprenticeship programmes. This shows your genuine interest in contributing to their mission.
