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For Companies At a Glance
- Tasks: Lead daily operations, drive sales, and coach your team to success.
- Company: Join NBT Brunei (Inchcape), a dynamic player in the retail industry.
- Benefits: Enjoy a full-time role with opportunities for growth and development.
- Why this job: Be part of a new branch, make an impact, and develop your leadership skills.
- Qualifications: Experience in retail management and a positive, can-do attitude are essential.
- Other info: This role is perfect for those passionate about timber and customer service.
The predicted salary is between 42000 - 78000 £ per year.
Join to apply for the Branch Manager role at NBT Brunei (Inchcape). The successful applicant will be responsible for all aspects of the day-to-day running of the branch. Primary responsibilities include:
- Driving the growth of the branch, including profit & loss responsibility.
- Staff development and coaching.
- Ensuring that health and safety is always adhered to.
- Maximising and growing sales by showcasing product knowledge of both timber and ironmongery and building strong relationships with customers.
- Leading and coaching the team to ensure the branch delivers excellent customer service.
- Merchandising the branch's stock and bringing in new ideas and ranges where necessary.
- Making commercial decisions for the branch to benefit Timber Services as a whole.
- Managing purchasing and stock control.
- Working closely with Head Office to ensure Timber Services can provide a complete service to all customers.
- Collaborating with the Head of Operations to ensure the new depot opens within agreed timescales.
Qualifications and Skills
- Previous experience of supervision or managing people (desirable).
- IOSH Managing Safely (essential).
- Previous experience working in a similar merchant or DIY retail environment.
- Positive, can-do attitude and willingness to support colleagues.
- Must lead by example.
- Timber related background, knowledge, and interest.
- Excellent sales and customer service skills.
- Good communication and people skills.
Skills Required
- Experience of people management.
Qualifications Required
- IOSH Managing Safely.
Branch Manager employer: NBT Brunei (Inchcape)
Contact Detail:
NBT Brunei (Inchcape) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Manager
✨Tip Number 1
Familiarise yourself with the timber and ironmongery industry. Understanding the products and services offered will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of NBT Brunei (Inchcape) on platforms like LinkedIn. This can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready to share specific examples that highlight your ability to drive sales and develop staff.
✨Tip Number 4
Research the latest trends in retail management and customer service within the DIY sector. Being able to discuss these trends during your interview will show that you're proactive and knowledgeable about the industry.
We think you need these skills to ace Branch Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Branch Manager position. Understand the key responsibilities such as driving sales, staff development, and health and safety compliance.
Tailor Your CV: Customise your CV to highlight relevant experience in retail management, particularly in a merchant or DIY environment. Emphasise your people management skills and any specific achievements related to sales growth.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the timber and ironmongery industry. Mention how your previous experiences align with the responsibilities of the Branch Manager role and your approach to leading a team.
Highlight Relevant Skills: In your application, be sure to emphasise essential skills such as excellent customer service, communication, and commercial decision-making. Provide examples of how you've successfully applied these skills in past roles.
How to prepare for a job interview at NBT Brunei (Inchcape)
✨Showcase Your Leadership Skills
As a Branch Manager, you'll need to demonstrate your ability to lead and develop a team. Prepare examples of how you've successfully managed staff in the past, focusing on coaching and motivating them to achieve their best.
✨Know Your Products
Familiarise yourself with the timber and ironmongery products that the branch offers. Being able to discuss these products confidently will show your commercial acumen and help you build rapport with customers during the interview.
✨Emphasise Customer Service Excellence
Highlight your commitment to delivering outstanding customer service. Be ready to share specific instances where you've gone above and beyond to ensure customer satisfaction, as this is crucial for the role.
✨Prepare for Commercial Decision-Making Questions
Expect questions about how you would make commercial decisions to drive growth. Think about strategies you've implemented in previous roles that have positively impacted sales and profitability, and be prepared to discuss them.
