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- Tasks: Install and maintain nbn products while providing top-notch customer service.
- Company: Leading telecommunications company in Newcastle with a focus on innovation.
- Benefits: Permanent contract, full-time hours, and opportunities for career growth.
- Why this job: Join a dynamic team and make a real difference in customers' lives.
- Qualifications: Strong customer service skills and a clean Driver's License required.
- Other info: Work independently in a fast-paced environment with plenty of learning opportunities.
The predicted salary is between 30000 - 42000 £ per year.
A major telecommunications company in Newcastle seeks a Customer Field Technician to carry out installation and maintenance of nbn products and services. This role involves working directly with customers, performing cabling installations, and diagnosing faults.
Successful candidates will have strong customer service skills, a clean Driver's License, and the ability to work independently. The position offers a permanent contract and full-time hours, with opportunities to grow in a dynamic work environment.
Newcastle Field Technician – Customer Premises & Cabling in Newcastle upon Tyne employer: NBN Co ltd.
Contact Detail:
NBN Co ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Newcastle Field Technician – Customer Premises & Cabling in Newcastle upon Tyne
✨Tip Number 1
Get to know the company! Research their values and recent projects. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role involves direct interaction with customers, think of examples from your past experiences where you’ve gone above and beyond to help someone. Be ready to share these stories!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the company culture and might even lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to grow with us in the telecommunications field.
We think you need these skills to ace Newcastle Field Technician – Customer Premises & Cabling in Newcastle upon Tyne
Some tips for your application 🫡
Show Off Your Customer Service Skills: Since this role is all about working directly with customers, make sure to highlight your customer service experience in your application. We want to see how you’ve gone above and beyond to help clients in the past!
Tailor Your CV to the Role: Don’t just send out the same CV for every job! Take a moment to tweak your CV to match the specific requirements of the Newcastle Field Technician position. We love seeing candidates who take the time to align their skills with what we’re looking for.
Keep It Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Just tell us what makes you a great fit for the role!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to provide all the necessary information in one go. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at NBN Co ltd.
✨Know Your Stuff
Make sure you brush up on the technical aspects of cabling installations and nbn products. Familiarise yourself with common faults and how to diagnose them, as this will show your potential employer that you're ready to hit the ground running.
✨Customer Service is Key
Since this role involves direct interaction with customers, practice your customer service skills. Think of examples where you've successfully resolved issues or provided excellent service, as these will be great talking points during the interview.
✨Show Your Independence
This position requires someone who can work independently. Be prepared to discuss times when you've taken initiative or solved problems on your own. Highlighting your ability to manage your time and tasks effectively will impress your interviewers.
✨Dress for Success
Even though this is a field technician role, first impressions matter. Dress smartly for your interview to convey professionalism. It shows that you take the opportunity seriously and respect the company’s values.
