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For Companies At a Glance
- Tasks: Install, repair, and maintain nbn products while providing top-notch customer service.
- Company: Join a leading telecommunications company in Australia with a strong reputation.
- Benefits: Enjoy flexible working hours and a permanent, full-time position.
- Why this job: Make a difference in customers' lives with your technical skills and expertise.
- Qualifications: Experience in communication cabling or electrical backgrounds is a plus.
- Other info: Great opportunity for career growth in a dynamic industry.
The predicted salary is between 36000 - 60000 £ per year.
A leading telecommunications company in Australia is seeking a Customer Field Technician. In this role, you will be responsible for installing, repairing, and maintaining nbn products and services at customer premises. You will also diagnose faults in cabling networks and ensure exceptional customer service.
Candidates with experience in communication cabling or electrical backgrounds are encouraged to apply. This is a permanent, full-time position with flexible working hours.
Customer Field Technician - Flexible Hours (Ipswich/Toowoomba) in Newcastle upon Tyne employer: NBN Co ltd.
Contact Detail:
NBN Co ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Field Technician - Flexible Hours (Ipswich/Toowoomba) in Newcastle upon Tyne
✨Tip Number 1
Get to know the company! Research their values and recent projects. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will boost your confidence and help you articulate your experience in communication cabling or electrical work.
✨Tip Number 3
Don’t forget to showcase your customer service skills! Think of examples where you've gone above and beyond for a customer, as this role is all about ensuring exceptional service at customer premises.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Field Technician - Flexible Hours (Ipswich/Toowoomba) in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in communication cabling or electrical work. We want to see how your skills match the role of a Customer Field Technician, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about telecommunications and how you can provide exceptional customer service. Keep it friendly and professional – we love a good story!
Show Off Your Problem-Solving Skills: As a Customer Field Technician, diagnosing faults is key. In your application, share examples of how you've tackled challenges in the past. We want to know how you think on your feet!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our team at StudySmarter!
How to prepare for a job interview at NBN Co ltd.
✨Know Your Stuff
Make sure you brush up on your knowledge of nbn products and services. Familiarise yourself with common installation and repair processes, as well as any recent updates in telecommunications technology. This will show the interviewer that you're not just interested in the role but also have a solid understanding of what it entails.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to discuss your previous experiences in providing exceptional customer service. Think of specific examples where you went above and beyond to help a customer, and be ready to share how you handled any challenging situations.
✨Demonstrate Problem-Solving Abilities
As a Customer Field Technician, diagnosing faults is key. Prepare for scenario-based questions where you might need to explain how you would approach a fault in a cabling network. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Flexibility is Key
With flexible working hours being a part of the job, be ready to discuss your availability and how you manage your time effectively. Highlight any past experiences where you successfully adapted to changing schedules or worked independently, as this will resonate well with the company's needs.
