At a Glance
- Tasks: Ensure safe and efficient operation of critical infrastructure for groundbreaking scientific research.
- Company: Join the Norwich Bioscience Institutes Partnership, a leader in tackling global challenges.
- Benefits: Enjoy competitive salary, annual leave, pension scheme, and excellent recreational facilities.
- Other info: Be part of a welcoming team in a dynamic environment with growth opportunities.
- Why this job: Make a real impact on food security, health, and environmental sustainability.
- Qualifications: Experience with critical building systems and strong troubleshooting skills required.
The predicted salary is between 36000 - 60000 £ per year.
The Norwich Bioscience Institutes Partnership (NBIP) has an exciting opportunity for a Critical Services Technician to join their busy Facilities Department. The NBI Partnership provides high quality, non-scientific support services for the diverse community of staff, students and visiting workers at the Institutes (the Earlham Institute, John Innes Centre, The Sainsbury Laboratory and Quadram Institute Bioscience) and for the NBI Partnership. Based on the Norwich Research Park amongst 230 hectares of parkland, you will be joining a committed, professional and welcoming team. In addition, you will enjoy a competitive salary and annual leave, our defined contribution pension scheme, excellent recreational facilities and a range of other employee benefits.
The NBI Partnership (NBIP) delivers facilities management services to leading bioscience institutes at the Norwich Research Park, including the John Innes Centre, Quadram Institute Bioscience, Earlham Institute and The Sainsbury Laboratory. We are seeking a highly skilled and proactive Critical Services Technician to join our Facilities – Critical Services team. This pivotal role ensures the safe, reliable, and efficient operation of essential infrastructure that underpins cutting-edge scientific research in food security, health, and environmental sustainability.
Responsibilities
- Deliver planned preventative maintenance (PPM) and reactive repairs across critical infrastructure
- Maintain specialist laboratory equipment including autoclaves and fume cupboards
- Support Horticulture Controlled Environment Rooms (CERs), Data Centres, and Energy Centre systems (UPS, generators, CHP units, hot water systems)
- Monitor and optimise Building Management Systems (BMS)
- Respond rapidly to alarms, faults, and emergency situations
- Support fire detection, emergency lighting, CCTV, and access control systems
- Ensure accurate maintenance records and compliance documentation
- Assist with audits, inspections, and incident investigations
- Contribute to continuous improvement and energy efficiency initiatives
- Deputise for the Critical Services Supervisor when required
About you / Qualifications
You will be technically competent, safety-conscious, and confident working in critical environments. The ideal candidate: We’re looking for someone with:
- Experience maintaining critical building systems or complex technical infrastructure
- Strong fault diagnosis and troubleshooting skills
- Experience working with BMS and life safety systems
- Knowledge of statutory compliance and health
Critical Services Technician employer: NBI Partnership
The Norwich Bioscience Institutes Partnership (NBIP) is an exceptional employer, offering a dynamic work environment within the prestigious Norwich Research Park. Employees benefit from a supportive culture that prioritises professional development, competitive salaries, and a comprehensive benefits package, including a defined contribution pension scheme and access to excellent recreational facilities. Joining our Facilities Department as a Critical Services Technician means being part of a dedicated team committed to advancing vital research in sustainability and health, all while enjoying the beautiful parkland surroundings.
StudySmarter Expert Advice🤫
We think this is how you could land Critical Services Technician
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Critical Services Technician role you’re after at NBI Partnership.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at NBI Partnership a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at NBI Partnership.
✨Apply Through Company Websites
When you spot a role like Critical Services Technician at NBI Partnership, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Critical Services Technician
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Critical Services Technician, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at NBI Partnership a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to NBI Partnership specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at NBI Partnership
✨Brush Up on Core Engineering Principles
Before heading into the interview with NBI Partnership, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like NBI Partnership want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
