Commercial Manager, EMEA Agents in London

Company Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

UP&E globally drives expansion of the company's intellectual properties, franchises, characters and stories through innovative physical and digital products, content, and consumer experiences. Games, fashion, and toys only scratch the surface of ways we take Universal stories and characters from the screen and put them into fans' daily lives around the globe. Along with franchise brand management, UP&E’s core businesses include Consumer Products and Games and Digital Platforms. We take properties such as Jurassic World, Gabby’s Dollhouse, Minions, Fast & Furious from our creative content engines like Universal Pictures, Illumination and DreamWorks Animation partner with best-in-class category leaders (e.g. Mattel, Lego, PUMA, Primark, Ferrero etc.) to create amazing products for our fans. UP&E is part of NBCUniversal, a subsidiary of Comcast Corporation.

UP&E is committed to attracting and retaining a diverse workforce of the highest caliber. We are committed to fostering equitable and inclusive environments that honor the experiences, perspectives, and uniqueness of each colleague. At UP&E EMEA, we are proud of our unique culture. We are inclusive, curious and creative; channeling a growth mindset in order to drive the commercial and develop our people. In order to achieve this culture, we live by our 3 values:

• Being Human Matters to Us
• Together We Can Achieve Anything
• We Always Keep Growing

Job Description

You will be responsible for proactively managing and driving specific markets, categories and operational efficiencies within the agent hub. The role will involve managing business across agent-based markets with responsibilities aligned to strategic pillars and budget targets.

Key Responsibilities

• Deliver to commercial and strategic objectives set by Director, EMEA Agents
• Maintain a day-to-day relationship with external Agent teams, to deliver growth across key categories and retail accounts aligned to strategic goals to meet budget targets.
• Work collaboratively with the internal UP&E teams, (Legal, Finance, Category, Retail, Franchise) to ensure clear communications to Agents and information flow on key deliverables are maintained.
• Ensure incoming deal memos meet dealmaker guidelines to deliver business growth aligned to Category strategy and track critical path to Fully Executed contract status complying to Company timelines and procedures.
• Take ownership of the quarterly forecast cycle in appointed markets to ensure Agents obtain licensee forecast projections within deadlines and with accuracy.
• Work with Agent teams to deliver compelling cross-category Retail campaigns to build 365 consumer engagement – managing process and implementation within allocated budgets.
• Responsibility for Retail Promotion and Marketing Approvals for Agent Markets; liaising with relevant stakeholders in EMEA and US; and tracking projects to deadlines.
• Be a brand guardian for all retail marketing submissions and approvals.
• Work inter-divisionally to maximize “Symphony” marketing synergies to enhance cross category launches and sell-through at key accounts.
• Liaise with external stakeholders, Master Toy, Agent Teams (Category and Retail) to deliver accurate records and reports on launch collections and retail placement.
• Co-ordinate business review presentations to cover key seasonal & consumer moments and maintain retail calendars for Agent markets.
• Collaborating with relevant teams to compile latest franchise data for Licensee and Retail pitch presentations and Key Partner Meetings.
• Management of own schedule; arranging conference calls to fit weekly business cadence and commercial deadlines. Maintaining databases, spreadsheets and tracking documents liaising internally and externally where required.
• Assist to collate information and insight across agents’ hubs.

Administration

• Stakeholder management, monitoring the status of all activities to provide weekly report updates.
• Maintaining databases, spreadsheets/tracking documents and the distribution of licensee lists, brand presentations and other sales materials.
• Manage Expenses in timely manner.
• Overseeing and taking responsibility for tracking deals to fully executed status and invoice payment.
• Creating and setting up new vendor accounts, raising purchase orders (using SAP) and coding invoices for payment, following through as required to ensure timely payment and quarterly tracking and pacing of direct costs.

Communication and Culture

• Be a positive force of change across a wide geography, helping to shape best in class culture to promote creativity, efficiency and partnership.
• Champion our remit to uphold a culture of diversity and inclusivity.
• Engage across all areas with a positive, collaborative and one-team approach to Agent Management.

Qualifications

• Results driven – own the numbers, be invested and be hungry to grow the business.
• Entrepreneurial – a self-starter, who is tenacious, independent, driven and proactive.
• Resilient – not afraid to fail, getting back up and keep putting in the effort.
• Global & holistic thinker – understand the wider context.
• Confident being self – brings full personality and interests to work.
• Light-hearted – a sense of humour, dealing patiently with frustrations.
• Passionate – energetic, engaged, positive and desiring to make a difference.
• Adaptable, agile & flexible – able to pivot quickly, adapt strategies and deal with change.
• Good communicator – honest, transparent, and flexible depending on the audience. The ability to influence stakeholders.
• Willing to get stuck in – hard worker, who is not rigid with the ability to prioritise, manage own time and respond quickly and efficiently.
• Sociable – actively develops relationships, making time to get to know people. Easy-going and fun.

SKILLS / QUALIFICATION REQUIREMENTS

• Demonstrable business management experience within cross cultural set up.
• Proven track record managing a wide variety of commercial partners and stakeholders.
• Ability to prioritize workload and manage parallel workstreams and multiple workflows, often to tight moving deadlines.
• Confident communicator with ability to liaise with multiple departments and stakeholders (some at senior level) internally and with external international partners.
• Excellent administration skills and ability to balance and prioritize workload across multiple stakeholders.
• Experience in management and delivery of retail marketing campaigns.
• Demonstrable ability to lead as necessary and manage own projects / retail campaigns from conception to delivery.
• Highly motivated and results-orientated.
• Strong interpersonal and communication (verbal and written) skills.
• Self-starter with the ability to work independently as well as collaboratively within a team.
• Proactive, can-do attitude. Solutions focused with high attention to detail.
• Intermediate to advanced knowledge of Word, Excel and PowerPoint. Knowledge of Keynote and Mac.

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].