Syndication Engagement Manager

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. Our Media Group portfolio is a powerhouse collection of consumer-first brands, supported by media industry leaders, Comcast, NBCUniversal and Sky. When you join our team, you’ll work across our dynamic portfolio including Peacock, NOW, Fandango, SkyShowtime, Showmax, and TV Everywhere, powering streaming across more than 70 countries globally.

The Syndication Engagement Manager will focus on the intake, tracking and reporting across multiple product features for our propositions. This role will be accountable for engagement activities with internal and proposition stakeholders to ensure key streaming features are understood, communicated, and executed across multiple workstreams. The Syndication Engagement Manager will drive synergies between the proposition and GSP/NBCU Product teams, managing prioritization, key touchpoints and escalations related to any workstream which the Syndication Engagement Manager is assigned.

As a seasoned Engagement leader, the candidate will align business priorities with operational workflows, create and communicate clear plans, identify, and manage risks, and deliver high quality outputs on time. It is vital for the Syndication Engagement Manager to have a vast array of soft skills related to account management, Program Management and continuous high-quality engagement. To be successful, the Syndication Engagement Manager must have a combination of a strong Product and Project Management background, experience with partner and account management, a meaningful understanding of the core business, and a balanced strategic and pragmatic approach to problem-solving.

This candidate will need to display deftness in managing internal and external stakeholder needs, critical decision making, anticipating, and mitigating risks, exploring and implementing contingency plans, and providing frequent, appropriate and timely updates to our executive team on the health, status, roadmap prioritization, upcoming risks and open issues for all Product initiatives. The focus will be on the Product workstreams, and will require cross collaboration with other internal workstreams such as Data, MarTech, Experimentation, Content, Partnerships and Devices.

The successful candidate will have a track record of delivering value across the organization through relationship management that includes involvement in launching products or platforms or features in multiple international markets. As a primary responsibility they will align closely with internal and Proposition Product stakeholders to deliver on time and to a high quality. Success will require building and maintaining strong relationships with multiple different product teams as well as the Proposition, to ensure successful Product intake, tracking and reporting throughout the Product delivery lifecycle.

Responsibilities:

• Partner with multiple teams across GSP, NBCU, the Proposition and Comcast in multiple geo-locations and time zones to drive products and projects focused on multiple workstream initiatives which is directly aligned to Global Streaming’s international expansion goals.
• Be the primary point of contact for the intake of all product initiatives and features, as well as being the escalation point for the Proposition, providing assistance and guidance throughout the product roadmap lifecycle.
• Keep all stakeholders accountable to drive outcomes and ensure clarity on Roles and Responsibilities.
• Ensure regular reporting of status across all assigned initiatives, programs and projects, establishing the right controls within the team to ensure accurate status, pro-active risk management, controlling issues, robust plans and a clear roadmap of items to be rolled out.
• Create governance structure based on the strategy, train the team and make sure they adhere to the governance model.
• Build and maintain strong relationships with the business sponsors, understanding their goals and motivations, and shaping the roadmap to meet these business objectives.
• Strive for continuous improvement in our processes and procedures, identify, propose and implement changes to ensure a productive and effective organization.

Qualifications:

• 6+ years product or project management and/or account management experience in a technology, engineering, or media company delivering complex, multi-workstream programs.
• Strong self-starter, able to come up to speed quickly and contribute in a diverse set of technical areas, without requiring significant oversight and direction.
• Ability to effectively present ideas and key insights in all communications with senior and executive leadership teams.
• Strong leadership skills with the proven ability to coordinate and influence team members from multiple internal departments and external vendors.
• Good working understanding of media technology systems; able to have meaningful discussions with technology experts.

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.