At a Glance
- Tasks: Ensure effective property management and deliver excellent customer service.
- Company: A leading Housing Association in North Belfast focused on affordable housing.
- Benefits: Competitive salary, generous leave, hybrid working, and private healthcare options.
- Other info: Flexible hours and supportive work environment with great career growth.
- Why this job: Join a mission-driven team making a real difference in the community.
- Qualifications: 3rd level education or 1 year experience in a similar role required.
The predicted salary is between 34434 - 39862 £ per year.
We are a Housing Association in North Belfast providing affordable quality housing to those in need. We have recently expanded our operations in Belfast to over 1200 properties and we currently employ 50 staff. We wish to recruit a suitably qualified person for the following post: Maintenance Officer.
Reporting to the Customer Repairs Manager, the jobholder will ensure the effective and efficient delivery of property management operations. This is a full-time permanent post working 37 hours per week.
The successful candidate must have:
- Essential Qualifications: 3rd Level education or equivalent in a related subject OR a minimum of 1 year experience within the last 5 years in a similar role
- Essential Experience: A minimum of 1-year experience within the last 5 years in a related field
- Excellent customer service and communication skills
- Computer Literacy: A good working knowledge of Microsoft Office packages including Word, Excel and Outlook
The position offers the following benefits:
- Salary £34,434 - £39,862 per annum
- Generous optional contributory pension scheme
- 23 days annual leave pa rising to 28 after 5 years service
- 12 customary holidays
- Occupational sickness scheme
- Private Healthcare option
- Excellent work and family friendly policies
- Employee assistance programme
- Hybrid working arrangement
- Flexitime scheme
- Birthday leave
37 hours per week: Mon-Thurs 9-5, Fri 9-4.30pm
The closing date for returned applications is 12.00 noon Friday 12th June 2026.
NB Housing is an equal opportunity employer. We reserve the right to enhance criteria in the event of an unprecedented response.
Maintenance Officer TLNT1_NI in Belfast employer: NB Housing
As a leading Housing Association in North Belfast, we pride ourselves on providing affordable quality housing while fostering a supportive and inclusive work environment. Our commitment to employee well-being is reflected in our generous benefits package, including a contributory pension scheme, private healthcare options, and flexible working arrangements that promote a healthy work-life balance. Join us to be part of a dedicated team where your contributions are valued, and opportunities for professional growth are abundant.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Officer TLNT1_NI in Belfast
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector or related fields. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its values. We want to see how you align with our mission of providing affordable housing, so come ready to share your passion for community service!
✨Tip Number 3
Showcase your skills! Bring examples of your previous work or projects that highlight your customer service and communication abilities. We love seeing how you’ve made a difference in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team at the Housing Association.
We think you need these skills to ace Maintenance Officer TLNT1_NI in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience and qualifications for the Maintenance Officer role. We want to see how your background aligns with our mission of providing quality housing, so don’t hold back on showcasing your skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our team. Keep it friendly and professional, and make sure to mention any specific experiences that relate to property management.
Show Off Your Customer Service Skills:Since excellent customer service is key for us, be sure to include examples in your application that demonstrate your communication skills and ability to handle customer queries effectively. We love candidates who can connect with our residents!
Apply Through Our Website:To make sure your application gets to us without a hitch, apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at NB Housing
✨Know Your Stuff
Make sure you understand the role of a Maintenance Officer inside out. Brush up on property management operations and be ready to discuss your relevant experience, whether it's from your education or previous jobs. This will show that you're genuinely interested and prepared.
✨Show Off Your Customer Service Skills
Since excellent customer service is key for this role, think of examples where you've gone above and beyond for customers. Be ready to share these stories during the interview to demonstrate your communication skills and ability to handle various situations.
✨Get Familiar with Tech
As the job requires a good working knowledge of Microsoft Office, make sure you're comfortable using Word, Excel, and Outlook. You might even want to mention specific tasks you've completed using these tools to highlight your computer literacy.
✨Ask Thoughtful Questions
Prepare some questions about the company and the role. This shows that you're engaged and serious about the position. You could ask about the team you'll be working with or how success is measured in the Maintenance Officer role.
